Customer Success Associate

5 hours ago


Mumbai Maharashtra, India Hemocean outsourcing Full time

Customer Success Associate Responsibilities

Being the first point of contact for customers and handle all customer inquiries

Building relationships with customers and ensuring they are satisfied with the company’s products and services

Assisting customers with any issues or problems they have

Answering customer questions and providing information about the company’s products and services

Making recommendations to customers about the company’s products and services

Recording customer feedback and suggestions

Customer Success Associate Requirements & Skills

Excellent communication skills

Strong customer service skills

Organization skills and ability to work independently

Ability to multitask and handle multiple customer inquiries at once

Patience and ability to stay calm under pressure

Problem-solving skills

Ability to upsell and cross-sell products and services

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,086.00 - ₹30,992.72 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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