
Customer Success Associate
5 hours ago
Customer Success Associate Responsibilities
Being the first point of contact for customers and handle all customer inquiries
Building relationships with customers and ensuring they are satisfied with the company’s products and services
Assisting customers with any issues or problems they have
Answering customer questions and providing information about the company’s products and services
Making recommendations to customers about the company’s products and services
Recording customer feedback and suggestions
Customer Success Associate Requirements & Skills
Excellent communication skills
Strong customer service skills
Organization skills and ability to work independently
Ability to multitask and handle multiple customer inquiries at once
Patience and ability to stay calm under pressure
Problem-solving skills
Ability to upsell and cross-sell products and services
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,086.00 - ₹30,992.72 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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