Customer Care Executive(Inbound)

1 week ago


Pune, India FirstCry.com Full time

Job Description
- To handle inbound customer (B2C) tickets.
- Preparation of effective reports.
- Handling critical customer complaints.
- Should have knowledge of MS Excel.
- Should have decent communication skills.

**Salary**: ₹15,141.53 - ₹20,092.04 per month

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)
- Customer service: 1 year (preferred)
- Make reports: 1 year (preferred)
- Customer care inbound: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8210164038



  • Pune, Maharashtra, India Employee Hub Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: Customer Care Executive (Female)Location: PuneExperience: Minimum 1 YearJob Description:We are seeking a motivated and confident Customer Care Executive to handle client communication, coordination, and support our daily office operations. The ideal candidate should have strong interpersonal and organizational skills to ensure smooth interaction...


  • Baner, Pune, Maharashtra, India Jivika Healthcare Full time

    **Customer Care Executive** **Experience**: 1 or 2 Years **Employment Type**: Full-time, Permanent **Location**:Baner, Maharashtra** **Qualifying Criteria**: - l Should have prior experience in healthcare domain in BPO’s or KPO’s - l High level of proficiency in MS excel, MS Word and Detailed knowledge of call centre management tools - l Excellent...


  • Pune, Maharashtra, India Krystal Integrated Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Provide accurate information on products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM...


  • Pune, Maharashtra, India Apex One Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We are hiring energetic and customer-focused individuals for the role ofCustomer Care Executivein our BPO division. The ideal candidate will handle inbound/outbound customer calls and provide effective resolutions to queries. RequirementsMinimum HSC (12th Pass); Minimum 6 monthGood communication skills in EnglishFresher or 6 months+ experience in BPO or...


  • Pune, Maharashtra, India MJ Sales and Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a Customer Care cum Sales Executive who can manage customer queries while also promoting products and generating sales through calls. The role combines customer support with tele calling and upselling responsibilities.Responsibilities:Make outbound calls to potential or existing customers.Promote products/services and generate leads.Handle...


  • Pune, Pune , Pune, Maharashtra, India Eclerx Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Analyst Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to...


  • Baner, Pune, Maharashtra, India Jivika Healthcare Full time

    **Customer Care Executive / Patient Counselor** **Experience**: 0 - 2 Year (Freshers can Apply) **Employment Type**: Full-time, Permanent **Location**:Baner, Pune** **Qualifying Criteria**: - Should have prior experience in BPO’s or KPO’s - High level of proficiency in MS excel, and MS Word - Excellent communication skills in Gujarati. **Who Do We...


  • Baner, Pune, Maharashtra, India Jivika Healthcare Full time

    **Customer Care Executive / Patient Counselor** **Experience**: 0 - 2 Year (Freshers can Apply) **Employment Type**: Full-time, Permanent **Location**:Baner, Pune** **Qualifying Criteria**: - Should have prior experience in BPO’s or KPO’s - High level of proficiency in MS excel, and MS Word **Who Do We Look For?** - Answer incoming calls from...


  • Pune, Maharashtra, India EXL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    DescriptionResponsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of workResponsibilitiesResponsible for answering phones, directing calls, contacting providers, and assist customers. Provides efficient, effective,...


  • Pune, Maharashtra, India MJ Sales and Services Full time

    We are looking for a **Customer Care cum Sales Executive** who can manage customer queries while also promoting products and generating sales through calls. The role combines customer support with tele calling and upselling responsibilities. **Responsibilities**: - Make outbound calls to potential or existing customers. - Promote products/services and...