
Customer Care Executive
1 day ago
**Customer Care Executive / Patient Counselor**
**Experience**: 0 - 2 Year (Freshers can Apply)
**Employment Type**: Full-time, Permanent
**Location**:Baner, Pune**
**Qualifying Criteria**:
- Should have prior experience in BPO’s or KPO’s
- High level of proficiency in MS excel, and MS Word
**Who Do We Look For?**
- Answer incoming calls from customers
- Assist customers with requests for information, complaints, making appointments, and resolving issues
- Manage inbound and/or outbound calls
- respond to escalation
- Handle customer engagement
- Identify customer needs, answer questions and solve problem
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Cold calling: 1 year (preferred)
- inbound and outbound calls: 1 year (preferred)
**Language**:
- Marathi (required)
Work Location: In person
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