Executive-Customer Care Voice-Inbound

We are hiring energetic and customer-focused individuals for the role ofCustomer Care Executivein our BPO division. The ideal candidate will handle inbound/outbound customer calls and provide effective resolutions to queries. RequirementsMinimum HSC (12th Pass); Minimum 6 monthGood communication skills in EnglishFresher or 6 months+ experience in BPO or...

Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Provide accurate information on products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM...

Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of work

Key Responsibilities: 1. Team Leadership & Management: Manage and lead a team of supervisors, agents, and other staff involved in voice and chat processes. Provide guidance, training, and performance feedback to staff, ensuring high morale and productivity. Foster a positive and motivating work environment, encouraging continuous improvement and...

Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process. If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate...

Education: HSC (12th Pass) Graduate Language Requirement: English We are hiring energetic and customer-focused individuals to join our BPO team in Viman Nagar, Pune. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, complaints, and support via phone. Key Responsibilities: Handle...

Process: International Voice Process Experience: 6 Months to 2 Years Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job RoleWe are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key ResponsibilitiesHandle inbound/outbound calls for international customers.Resolve queries and provide...

Job Responsibilities:Provide exceptional customer support through inbound voice calls in a professional and courteous manner.Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines.Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards.Handle escalations, if...

Shifts:UK Shift/Technical SupportJob RoleWe are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key ResponsibilitiesHandle inbound/outbound calls for international customers.Resolve queries and provide appropriate solutions.Ensure high levels of customer satisfaction.Maintain call logs and follow standard...

Job Title: Customer Care Executive (Female)Location: PuneExperience: Minimum 1 YearJob Description:We are seeking a motivated and confident Customer Care Executive to handle client communication, coordination, and support our daily office operations. The ideal candidate should have strong interpersonal and organizational skills to ensure smooth interaction...