Outbound Caller

6 days ago

Dehradun Uttarakhand, India TrueWay Taxis Full time

**Outbound Caller Job Description**

**Position Title**: Outbound Caller

**Job Type**: Full-time

**Location**: [Insert Location]

**Key Responsibilities**:

- Make outbound calls to customers, leads, or clients as per the company's requirements.
- Present and promote company products or services effectively to potential customers.
- Conduct follow-up calls for lead nurturing, surveys, feedback, or customer satisfaction.
- Handle customer inquiries, objections, and concerns with professionalism.
- Maintain accurate records of calls, interactions, and outcomes in the company’s CRM system.
- Meet or exceed daily/weekly/monthly call targets and performance goals.
- Work closely with marketing teams to ensure alignment with campaign goals.
- Provide exceptional customer service and maintain positive relationships with clients.
- Keep up-to-date with product knowledge, promotions, and services offered by the company.

**Qualifications**:

- Previous experience in outbound calling, telemarketing, (preferred).
- Excellent verbal communication skills with a clear and confident phone manner.
- Ability to handle rejection and stay motivated.
- Strong interpersonal skills and the ability to establish rapport quickly.
- Goal-oriented with a drive to meet targets and objectives.
- Ability to work independently and as part of a team.
- Basic computer skills, with experience in using CRM systems (preferred).

*

**Working Conditions**:

- Full-time hours, depending on business needs.
- Office-based.
- Flexible hours may be required during certain times of the year.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹14,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 30/04/2025
Expected Start Date: 01/05/2025

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