Customer Service Agent

_**Roles & Responsibilities**:_ - Handle Calls: Manage outbound calls professionally and courteously. - Customer Inquiries:Handle Vi Process ( MNP) - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by identifying problems and finding optimal solutions. - Customer...

Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them accurate feedback on the progress of their inquiries. -...

Role & responsibilitiesAs Customer Contact Centre Agent, you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer...

**We are looking for **_**40 boys and girls**_ **to work at the Domestic Call Center.** - **Eligibility**_**: 10th / 11th / 12th Pass / Graduate, Freshers / Experienced Age: 19 to 35 years Basic knowledge of computers and English is required. This is an office-based job. You can come for an interview between 11 am and 5 pm. **Address**: 6th Floor,...

**Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand the features and functionalities of our products or services. - **Customer Engagement**: - Establish and maintain strong relationships with customers...

As a **Customer Relations Executive**, you will play a pivotal role in managing and nurturing relationships with schools, principals, teachers, and educational institutions. You will be responsible for addressing customer inquiries, providing information on our products, and supporting our sales efforts to ensure customer satisfaction and business...

Job titleSenior Cargo Customer Service Agent - Ahmedabad, IndiaRef #223131LocationIndia - AhmedabadJob familyCargo & Airport OperationsClosing date: 26-Nov-2025We are recruiting for Senior Cargo Customer Service Agent based in Ahmedabad, India.The selected candidate will be involved in providing customer service functions in liaison with relevant...

Plan and sell transportation, accommodation, insurance, and other travel services. - Provide advice on travel destinations, itineraries, and packages.Book flights, hotels, tours, and activities as per client requirements.Handle client queries, complaints, and travel-related emergencies.Stay updated with travel trends, regulations, and promotional offers. -...

We are hiring for a FCL Export Customer Service Location: Ahmedabad **Salary**: 6.00 - 8.00 LPA - Coordinang with local customers for cargo and maintaining the FCL shipment sheets concerning stuffing, Sailing, and delivery of cargo. - Updating correct entries in the system with respect to rates, internal notes, and CFS Notes. - Preparing and updating DSR...

About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....