Fcl Export Customer Service

2 days ago


Ahmedabad Gujarat, India ALPHA GLOBAL LOGISTICS Full time

We are hiring for a FCL Export Customer Service

Location: Ahmedabad

**Salary**: 6.00 - 8.00 LPA
- Coordinang with local customers for cargo and maintaining the FCL shipment sheets concerning stuffing, Sailing, and delivery of cargo.
- Updating correct entries in the system with respect to rates, internal notes, and CFS Notes.
- Preparing and updating DSR post shipments vessel details to the customer until the shipments reach the final destinations.
- Follow up with the clients to get the booking confirmed.
- Coordinating with overseas agents upon the requirement
- Coordinating with operations, and planning desk for operational matters.
- Timely submission of rates
- Coordinating with the internal department for SI, invoices, BLS, etc
- Coordinating with Carriers for container transshipment details
- Coordinating with customers on outstanding payments
- Monitoring shipments and keeping clients updated on progress/any delays

Pay: ₹600,000.00 - ₹800,000.00 per year

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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