Customer Relationship Executive

6 days ago

Madurai Tamil Nadu, India Oyalo Pizza - NAGA Limited Innovative Foods Full time

RESPONSIBILITIES:

- Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded.
- Any matter which may affect the interests of organization should be brought to the attention of the Management.
- Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner
- Maintaining good relationship with customers
- Record all customer complaints / issues received and resolved by the front desk
- Maintain and update the database with information on the nature of queries and status of resolution
- Coordinate and follow-up with other internal departments
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration
- Prepare MIS and reports on daily basis.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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