Customer Relationship Executive
3 days ago
Achieving Business targets as laid down by acquiring new client relationships and maintaining them.
- Identify Target areas for prospective business.
- Pre-screen Customer segments as per the Organization Norms.
- Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client requirements.
- Execute sales Promotion activities to build customer interest.
- Build strong Client Relationships both internally and externally and build a strong brand identification with potential customers.
- Coordination skills and should be able to work independently.
- Conducting Quality Assurance on all produced documents including research Articles, Review Articles, books, etc.
- Managing a team of representatives offering customer support.
- Understanding the Customer Problem and troubleshooting it with an optional and effective solution.
**Benefits**:
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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