Email Support Executive

4 days ago


Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- **Customer Communication**:

- **Order Management**:

- Assist customers with order-related queries, including order status, shipping, returns, and cancellations.
- Coordinate with the relevant departments (production, logistics, inventory) to resolve issues related to orders or products.
- Provide detailed information about gemstone products, including their origin, quality, certifications, and manufacturing process.
- Assist customers in selecting products based on their specific needs (e.g., specific gemstones, colors, cuts, etc.).
- Handle customer complaints or issues related to products, shipping, or service, ensuring resolution in a timely and satisfactory manner.

Education
- Bachelor's degree
- Freshers can also apply

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9530066667



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