
Email Support Executive
4 days ago
**Key Responsibilities**:
- **Customer Communication**:
- **Order Management**:
- Assist customers with order-related queries, including order status, shipping, returns, and cancellations.
- Coordinate with the relevant departments (production, logistics, inventory) to resolve issues related to orders or products.
- Provide detailed information about gemstone products, including their origin, quality, certifications, and manufacturing process.
- Assist customers in selecting products based on their specific needs (e.g., specific gemstones, colors, cuts, etc.).
- Handle customer complaints or issues related to products, shipping, or service, ensuring resolution in a timely and satisfactory manner.
Education
- Bachelor's degree
- Freshers can also apply
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9530066667
-
Email Support Executive
1 week ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Email Support Executive/ CRM
4 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Provide accurate information and solutions to customer inquiries about products and services. - Assist in troubleshooting and resolving customer issues related to orders, accounts, and technical difficulties. - Maintain detailed records of customer interactions and feedback in the support system. - Collaborate with other...
-
Email Support Executive
5 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Department**: CRM **Key Responsibilities**: - Resolve technical, billing, product, or service-related inquiries effectively and accurately. - Maintain a positive, empathetic, and professional demeanor throughout all customer interactions. - Provide clear and concise instructions or solutions to customers. - **Excel Data Management**: - Utilize Excel to...
-
Email Support/ Backend Support
1 week ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Customer Support Associate
7 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Backend/email Support
6 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Job description** **Full job description** ROLE AND RESPONSIBILITIES - Strategic and analytical finding solutions to problems to ensure maximum client satisfaction - Building and maintaining fruitful relationships with clients - Resolving client query /complaints quickly effectively and efficiently - Meeting with Management to plan strategically. -...
-
Email Support Executive
7 days ago
Jaipur, Rajasthan, India G R Management Full timeExciting Opportunity Alert! EliteBusinessSolution is Hiring! Position: Customer Care Executive Location: #Jaipur **Salary**: 27-30k CTC Work from Office Immediate Joiners Needed 14 Days Guest House available for outsiders Relocation Bonus: 10k Freshers & Experienced Welcome Undergraduates & Graduates Eligible Excellent Communication Skills...
-
Customer Support Executive
1 week ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Email Support Executive
6 days ago
Jaipur, India Finder Bro Full timeUrgent Hiring Seller operations executive Blended process mail and voice 5 day working Rotational shift Qualification -Min Graduation Fresher can apply Must have excellent communication Salary-20k ctc +incentive Location -Mansarover jaipur NOTE -ITS ONLY WORK FROM OFFICE - Experience- 0 - 3 Years- Salary- 2 Lac To 2 Lac 75 Thousand P.A.- Industry-...
-
Customer Support Executive
7 days ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...