
Backend/email Support
1 week ago
**Job description**
**Full job description**
ROLE AND RESPONSIBILITIES
- Strategic and analytical finding solutions to problems to ensure maximum client satisfaction
- Building and maintaining fruitful relationships with clients
- Resolving client query /complaints quickly effectively and efficiently
- Meeting with Management to plan strategically.
- Understanding key client individual needs and addressing these.
- Identify and approach to new client opportunities by researching and analysing market trends, competitor activities and potential leads.
- Monitoring excellent client service by addressing inquiries, complaints, and issues promptly
- Regularly communicate with clients to keep them informed about new offerings or updates
- Collaboration with PPC department for process of purchase order
- Follow up of purchase order complete the PO at the given period.
- Negotiate contracts with customers regarding prices, product quality, and delivery times
- Gather feedback from clients to assess satisfaction levels and identify areas for improvement
- Correction and implement necessary changes to enhance client experience
- Maintain and generate accurate records for reporting to Management
- Coordinate and build relationships with vendors to ensure successful achievement of all systems objectives.
**REQUIREMENTS**:
- Qualification: Bachelor’s degree (or equivalent) in sale or marketing or related field
- Experience: Minimum 3+ yrs. of experience.
SKILLS
- Excellent communication skills.
- Superior product knowledge of gemstone.
- Maintain a positive attitude focused on client satisfaction.
**Speak with the employer**
+91 9530066667
**Benefits**:
- Provident Fund
Shift:
- Day shift
**Experience**:
- total work: 2 years (preferred)
Work Location: Office
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
Work Location: In person
-
Email Support/ Backend Support
1 week ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Email Support Executive
1 week ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Email Support Executive/ CRM
5 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Provide accurate information and solutions to customer inquiries about products and services. - Assist in troubleshooting and resolving customer issues related to orders, accounts, and technical difficulties. - Maintain detailed records of customer interactions and feedback in the support system. - Collaborate with other...
-
Customer Support Associate
1 week ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction. - Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries. - Maintain a positive, friendly, and helpful tone while addressing customer concerns. - Log all customer...
-
Email Support Executive
6 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Department**: CRM **Key Responsibilities**: - Resolve technical, billing, product, or service-related inquiries effectively and accurately. - Maintain a positive, empathetic, and professional demeanor throughout all customer interactions. - Provide clear and concise instructions or solutions to customers. - **Excel Data Management**: - Utilize Excel to...
-
Backend Executive
2 days ago
Jaipur, Rajasthan, India Standyou Data Info Labs Private Limited Full time**Company Name - Standyou data info Labs Pvt. Ltd.** **Job Title**: Backend Executive **Location**: Sitapura, Jaipur **Experience** : 1- 5 years **Department**: Operations / Backend Support **Job Summary**: The Backend Executive is responsible for managing and executing daily operational and administrative backend tasks. The role involves data handling,...
-
Email Support Executive
5 days ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - **Customer Communication**: - **Order Management**: - Assist customers with order-related queries, including order status, shipping, returns, and cancellations. - Coordinate with the relevant departments (production, logistics, inventory) to resolve issues related to orders or products. - Provide detailed information about...
-
Email Support Executive
1 day ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - **Customer Communication**: - **Order Management**: - Assist customers with order-related queries, including order status, shipping, returns, and cancellations. - Coordinate with the relevant departments (production, logistics, inventory) to resolve issues related to orders or products. - Provide detailed information about...
-
Backend Executive
1 week ago
Jaipur, Rajasthan, India Atelier Insurance Broking Pvt. Ltd. Full time**We're Hiring**: Backend Executive - Insurance Policy Management **Location**: Jaipur, Rajasthan **Company**: Atelier Insurance Broking Pvt. Ltd. **Experience**: 1-3 Years **Employment Type**: Full-Time **Role Overview**: We are looking for a **Backend Operations Executive** who can manage the **end-to-end process of creating, updating, and issuing...
-
Backend Executive
5 days ago
Jaipur, Rajasthan, India Drimlite Full time**Job Title**: Backend Executive **Location**: Jaipur, Rajasthan 302020 **Salary**: ₹18,000 - ₹20,000 per month **Travel Allowance**: ₹180 per day **Qualification**: Undergraduates can be considered **Job Type**: Work From Office (WFO) **Gender**: Male Only **Working Days**: 5 days working with rotational off **Shift**: Night shift...