Associate- Customer Success

7 days ago

Bengaluru, India Automatad Inc Full time

**Job description**:
The Onboarding Associate’s basic objective is to enable the Sales team in closing and onboard & set up our clients for long term success.

What are we looking for?

What You'll Be Doing:

- Create projections, strategies and supporting materials to enable the Sales team in acquiring new clients.
- Work closely with the Operations team in onboarding new clients & optimization strategies to maximize revenue
- Own the relationship with the customer until stabilization.
- Ability to understand complex technologies and explain in a simplified manner.
- Build, organize, and develop processes on maximizing quality and efficiency identify automation opportunities as we scale our team
- Develop strong cross-functional partnerships in order to implement optimal solutions

**Qualifications**:

- B.E/BTech, B.Com, BBA preferably from a Tier 1 or Tier 2 institute.
- 0-1 year(s) of experience in Ad Tech/Product solutions /Client solutions, analytics. Freshers are welcome to apply.
- Basic understanding of Web technologies such as HTML, CSS, Javascript
- Outstanding problem-solving, prioritization, attention to detail, and multi-tasking skills
- Strong verbal and written communication skills; confidence in presenting to clients
- Strong analytical skills, with the ability to analyze data, draw conclusions and develop actionable recommendations
- Ability to work productively and efficiently in an independent setting
- Willing to work in a diverse atmosphere and contribute to an inclusive culture

**Job Types**: Fresher, Full-time

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Flexible shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

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