Customer Success Associates

1 week ago

Bengaluru, India ETOE GLOBAL Full time

**CUSTOMER SUCCESS ASSOCIATES - Education Solutions Company**

**BANGALORE**

To fuel our growth we are looking for passionate **Customer Success Associates **immediately. This is an excellent opportunity with unlimited potential for a self-driven, tenacious, intelligent, articulate, ambitious, and intuitive individual who enjoys the fast-paced work environment and is looking to establish a career in a start-up environment.

**RESPONSIBILITIES**
- To source, identify, and gain suitable work placement opportunities for students, to include coordination, monitoring, and evaluation of these work placements.
- Make excellent connections with employers to maximize the students’ opportunity for sustainable employment or other progression opportunities.
- Organize and coordinate an agreed caseload of students to source, plan, monitor, and evaluate impactful and meaningful work placements by:

- Assist in the learning activities so that students are prepared for their Work Placement.
- Respond to first-line inquiries from employers and students, regarding placements
- Keep accurate records of Work Placements, ensuring there is sufficient evidence to meet the funding requirements
- Act as a conduit between employers and the college ensuring that all business leads are referred to the appropriate college nominee and the college is kept informed on trends and business requirements.
- Work as part of the wider Learner Partnership Team, to include participation in meetings, planning activities, and staff development. Provide cover throughout the wider team where necessary.

**REQUIREMENTS**
- Keen Interest in Education and related tech products
- Passionate about changing the Education to Employment
- Super energetic and driven to spread better learning
- A knack for business development and positioning our product.
- Excellent written and verbal communication skills.
- Efficient at utilizing computer-based tools to accomplish tasks and communicate with others.
- Attention to detail
- Excellent time management and organization
- Ability to build quick rapport with multiple clients

**EDUCATION AND EXPERIENCE**:
Graduate/MBA/Post-graduate in any discipline.

0 - 5 years of prior Customer Success or Corporate Relations experience.

Experience in Education Industry will be an added advantage

**Salary**: ₹200,000.00 - ₹400,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru - 560064, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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