Customer Success Associate
5 days ago
We're seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space.
Key Responsibilities
Customer Onboarding & Adoption
● Guide new customers through the onboarding process, ensuring smooth setup and initial product adoption
● Conduct product training sessions and workshops to help customers maximize value from our CSR management platform
● Create and maintain customer-facing documentation, tutorials, and best practice guides
Relationship Management & Support
● Serve as the primary point of contact for assigned customer accounts, building strong relationships with CSR teams and NGO partners
● Proactively monitor customer health metrics and usage patterns to identify opportunities for increased engagement
● Address customer queries and concerns promptly via email, calls, and screen-sharing sessions
● Manage support tickets efficiently using our ticketing system while maintaining SLA compliance
Internal Collaboration
● Work closely with Product, Engineering, and Implementation teams to resolve technical issues and enhance customer experience
● Participate in cross-functional initiatives to improve customer success processes and outcomes
● Assist in testing new features from a customer perspective
Requirements Education & Experience
● Bachelor's degree in any field
● 1-2 years of experience
● Prior experience in customer-facing roles, support, or
-
Customer Success Associate
4 days ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer Success...
-
Customer Success Associate
5 days ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGI SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer Success...
-
Customer Success Associate
4 weeks ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer Success...
-
Senior Associate Customer Success
1 day ago
Bengaluru, Karnataka, India Joveo Full timeWe're Hiring "Senior Associate Customer Success" About the Job As a Senior Associate Customer Success , you will act as the key liaison between the company and our clients. You will manage high-value relationships, ensure client satisfaction, oversee engagement strategies, and support cross-functional teams in delivering impactful solutions. This role...
-
Associate - Customer Success (US)
4 days ago
Bengaluru, Karnataka, India UrbanPiper Full timeAssociate - Customer Success (US)BangaloreAbout UrbanPiper:UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc....
-
Customer Success Associate
2 weeks ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGI SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer Success...
-
Customer Success Associate
2 days ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer Success...
-
Associate - Customer Success (US)
5 days ago
Bengaluru, Karnataka, India UrbanPiper Full timeAssociate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat,...
-
Customer Success Associate
4 weeks ago
Bengaluru, Karnataka, India Give Full timeWe're seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space.Key ResponsibilitiesCustomer Onboarding & Adoption● Guide new customers...
-
Customer Success Associate
3 weeks ago
Bengaluru, Karnataka, India Give Full timeJob DescriptionWe&aposre seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space.Key ResponsibilitiesCustomer Onboarding &...
