Customer Success Associate

2 days ago

Bengaluru, India FullThrottle Labs Full time

**Customer Success Associate at FullThrottle Labs**

FullThrottle Labs is looking for a Customer Success Associate who can develop and maintain long-term business relationships by serving as an internal advocate and client liaison for our HR Tech tool PyjamaHR

As Customer Success Associate you will be building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences.

**Key Responsibilities**:

- Own overall relationship with new clients, which includes managing on-boarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction.
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
- Maintain existing customer success metrics and data as directed.
- Provide critical insights to the product team as a means to improve our developing platform.
- Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
- Effectively maintaining client relationships with follow-up, collecting regular feedback.

**Required Skills**:

- Good Communication Skills
- Have knowledge regarding SaaS products.
- Preferably comfortable with working in a start-up.
- Technical curiosity or experience, willingness to learn new things
- Proven ability to educate executive decision-makers, building and maintaining relationships with them.

**Pre-requisites**:

- MUST have excellent communication and written communication skills
- Quick learner, adaptable to changing business needs
- Multitasking skills

**About Us**:
**Benefits/Perks**:
FullThrottle Labs offers an array of benefits including competitive salaries, equity options, free food and beverages and weekly team outings

**Location**: Bangalore (Koramangala - 8th Block)

**Salary Range**: INR 5,00,000 - INR 10,00,000 per annum

Employment Type
- FULLTIME

Industry Type
- IT-Software / Software Services

Seniority Level
- Entry-Level

ANNUAL CTC

₹ 5 Lakhs - ₹ 10 Lakhs

Work Experience(in years)
- 0 - 2 Years

Education
- Any Graduate

**Skills**:
Communication Skills

After-Sales Service

After-Sales Support

Customer Relationship Management

Customer Success

Customer Experience

Mental Fortitude

Organisatonal Accuracy

Confidence

Socialiabilty

  • Customer Success Associate

    2 weeks ago

    Bengaluru, India Aeries Technology Full time

    Job Id: Aeries/442/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate *** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support role within the...

  • Customer Success Associate

    7 days ago

    Bengaluru, Karnataka, India Aeries Technology Full time

    Job Id: Aeries/847/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate **Job Description*** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support...

  • Customer Success Associate

    2 weeks ago

    Bengaluru, India Prosperr.io Full time

    Prosperr.io is on a mission to solve tax management for people at global scale. We are looking for a proactive and customer-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for effectively handling customer communication, facilitating product and services, and managing customer queries. Proficiency...

  • Customer Success Associate

    1 week ago

    Bengaluru, Karnataka, India Benki Brewing Tools Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description)This full-time on-site role is for a Customer Success Associate at Benki Brewing Tools in Bengaluru. As a Customer Success Associate, you will be responsible for customer engagement, support, satisfaction, and retention. Your day-to-day tasks will involve providing excellent customer service, addressing customer inquiries and concerns,...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India SuperAGI Full time

    About SuperAGI SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer Success...

  • Customer Success Associate

    6 days ago

    Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 22,000 - ₹ 35,00,000

    Job Title: Customer Success AssociateWe are seeking a highly motivated and organized individual to join our team as a Customer Success Associate. In this role, you will play a key part in delivering an exceptional candidate experience.You will be responsible for addressing inquiries and resolving issues via email or chat, providing timely and effective...

  • Customer Success Associate

    1 week ago

    Bengaluru, Karnataka, India Vimoksha Beverage Solutions Private Limited Full time

    We are looking for a Customer Success Associate who focuses on building and maintaining positive relationships with customers. Your responsibilities include ensuring customer satisfaction with the company’s products and services, addressing concerns, and identifying opportunities to enhance the overall customer experience. Key responsibilities - Respond...

  • Customer Success Associates

    3 days ago

    Bengaluru, India ETOE GLOBAL Full time

    **CUSTOMER SUCCESS ASSOCIATES - Education Solutions Company** **BANGALORE** To fuel our growth we are looking for passionate **Customer Success Associates **immediately. This is an excellent opportunity with unlimited potential for a self-driven, tenacious, intelligent, articulate, ambitious, and intuitive individual who enjoys the fast-paced work...

  • Associate Customer Success

    1 week ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Give Full time

    We're seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space. Key Responsibilities Customer Onboarding & Adoption ● Guide new...