Customer Service Assistant

4 days ago


Andheri Mumbai Maharashtra, India Tech Mahindra Full time

**Tech Mahindra is hiring for - Premium Customer Service - Inbound Voice Process (Chandivali Andheri)**

**Job description**
- Handling customer queries, Solving queries of customers through Voice
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and
- interactive communication

**Key skills required**:

- Good English communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- HSC/Graduates with 6 months’ experience can apply
- Graduate Fresher’s can Apply
- Any BPO / Customer Service

**Shift Timing: Males**:

- 24*7 (Any 9 hours of rotational Day Shift)
- Female: Any 9 hours of Rotational Shift (6:30am - 9:00pm)
- Week off: 1 Rotational Off

**Salary & Perks**:

- Starts from 19,000/- to 27,000/
- Includes Variable Incentives

**HR Details**:
Hr. Prince Dheer: 9354707656

If you're interested, then please share with me your below mentioned details on whatsapp at: +91-9354707656
- Full Name (As per Aadhar Card):

- Contact Number:

- DOB:

- Highest Education Qualification:

- Total Number of Experience in BPO:

- Last Company:

- Location:

- Can join from:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- UK shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- Are you fluent in English?
- Your current location?
- How many languages you can speak?
- Are you an immediate joiner?

Work Location: In person

**Speak with the employer**
+91 9354707656


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