Helpdesk Executive

6 days ago


Vaishali Ghaziabad Uttar Pradesh, India GD & SN Co Full time

Assisting employees/ex-employees in handling various types of queries as below:

- **Joint declaration** queries End-to-end, assisting employees in submission through teams/Zoom meeting etc. and liaising with EPFO till closure. Handling queries and providing resolution related to correction of PF records like (Name, Father Name, Gender, Martial status, DOJ, DOE, etc.).
- **EPS (Employee Pension Scheme)** cases End-to-end including:

- preparing and submission of any letters/documents to EPFO and
- liaising with EPFO till rectification of the case is done
- assisting employees in case there is EPS issue in previous employer’s deposition through calls/mails/drafting any communication etc.
- **Assisting in PF Transfer and withdrawal** for employees/ex-employees end-to-end including liaising with EPFO.
- **KYC updation and correction** End-to-end including liaising with EPFO.
- **Old UAN creation** (For employees who were previously not allotted UAN, prior to year 2014).
- **Merger of UAN** in case more than one UAN is active.
- **Incorrect UAN Tagging of PF member id by current/previous employer**
- **Any other support**employees/ex-employeesmay need for their PF account
- Approval of Online Joint declaration on behalf of employer
- Approval of PF transfer requests on behalf of employer
- Tracking of all above cases and sharing a monthly report with status of each case
- Systemic tracking of all queries with complete audit trail.
- SLAs for TAT and quality of responses

Independently manage the queries and resolution

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Life insurance

Shift:

- Rotational shift

Work Days:

- Monday to Friday

Work Location: In person


  • Helpdesk Executive

    2 weeks ago


    Bhopal, Madhya Pradesh, India Xtranet Technologies Private Limited Full time

    Helpdesk Coordinators: - Graduate/ Diploma with minimum 3 years of relevant experience and ITIL knowledge - Single point of contact for all users of State Data Center - Receive incident related communication on phone, mail, and web interface - Validate the incident with relevant details and generate trouble ticket - Assign the trouble tickets to relevant...

  • Helpdesk Executive

    1 week ago


    Ghaziabad, Uttar Pradesh, India Regard Network Solution Pvt. Ltd. Full time

    Qualification: Graduation Experience: 0-1 years Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

  • Helpdesk Executive

    1 week ago


    Ghaziabad, Uttar Pradesh, India Regard Network Solution Pvt. Ltd. Full time

    Qualification: Graduation Experience: 1-1.5 year Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...


  • Noida, Uttar Pradesh, India Patio Digital Pvt Ltd Full time

    **Immediate Hiring: Customer Care Executive** Location: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar Pradesh **Salary: ₹12,000 - ₹16,000 per month** Shift: 9:00 AM to 6:00 PM Experience: Minimum 1 year in BPO/Call Center/Helpdesk Support Service Education: Graduate or equivalent Languages: Intermediate to advanced...

  • IT Executive

    2 weeks ago


    Noida, Uttar Pradesh, India Skylan Information Technology Pvt Ltd Full time

    This entry-level role is ideal for someone with basic technical knowledge and a strong desire to grow in the IT field. You will be the first point of contact for internal users experiencing technical issues and will assist in maintaining hardware, software, and network systems. **Key Responsibilities**: - Troubleshoot hardware and software issues on...

  • Helpdesk Executive

    6 days ago


    Noida, Uttar Pradesh, India YG ESTATES FACILITY MANAGEMENT PVT LTD Full time

    **Key Responsibilities**: - Manage the site help desk and serve as the primary point of contact for residents. - Receive, record, and assign complaints or service requests through the ticketing/register system. - Coordinate with facility management teams (housekeeping, electrical, plumbing, security, etc.) to ensure timely resolution of issues. - Maintain...

  • Helpdesk Executive

    20 hours ago


    Ghaziabad, India SARVODAYA INFOTECH PVT.LTD Full time

    We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic computer...

  • CRM Executive

    3 days ago


    Noida Sector 62, Noida, Uttar Pradesh, India Frolic Advisory Full time

    We are looking for a proactive and customer-focused **CRM Executive** (Female) with 1-2 years of experience to manage and support our customer engagement initiatives. This role involves managing CRM campaigns, maintaining customer databases, analyzing data, and directly communicating with customers via phone to ensure satisfaction, gather feedback, and...


  • Varanasi, Uttar Pradesh, India Deva Institute of Healthcare and Research Pvt Ltd Full time

    To answer and help all the queries of patients politely. **Salary**: ₹96,000.00 - ₹100,000.00 per year Shift: - Day shift Ability to commute/relocate: - Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)

  • Transport Executive

    2 weeks ago


    Noida, Uttar Pradesh, India JLL Full time

    JLL supports the Whole You, personally and professionally. Transport Executive Account Management - Work Dynamics (Country, Region) **What this job involves**: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the facility manager,...