Helpdesk Executive

3 days ago


Vaishali Ghaziabad Uttar Pradesh, India GD & SN Co Full time

Assisting employees/ex-employees in handling various types of queries as below:

- **Joint declaration** queries End-to-end, assisting employees in submission through teams/Zoom meeting etc. and liaising with EPFO till closure. Handling queries and providing resolution related to correction of PF records like (Name, Father Name, Gender, Martial status, DOJ, DOE, etc.).
- **EPS (Employee Pension Scheme)** cases End-to-end including:

- preparing and submission of any letters/documents to EPFO and
- liaising with EPFO till rectification of the case is done
- assisting employees in case there is EPS issue in previous employer’s deposition through calls/mails/drafting any communication etc.
- **Assisting in PF Transfer and withdrawal** for employees/ex-employees end-to-end including liaising with EPFO.
- **KYC updation and correction** End-to-end including liaising with EPFO.
- **Old UAN creation** (For employees who were previously not allotted UAN, prior to year 2014).
- **Merger of UAN** in case more than one UAN is active.
- **Incorrect UAN Tagging of PF member id by current/previous employer**
- **Any other support**employees/ex-employeesmay need for their PF account
- Approval of Online Joint declaration on behalf of employer
- Approval of PF transfer requests on behalf of employer
- Tracking of all above cases and sharing a monthly report with status of each case
- Systemic tracking of all queries with complete audit trail.
- SLAs for TAT and quality of responses

Independently manage the queries and resolution

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Life insurance

Shift:

- Rotational shift

Work Days:

- Monday to Friday

Work Location: In person



  • Noida, Uttar Pradesh, India Qonevo Technologies Private Limited Full time

    **Job Summary** The Helpdesk Executive & Installation Coordinator will be responsible for managing customer queries, coordinating installation schedules, handling vendor allocation, and ensuring smooth execution of installation projects. This role requires strong communication, multitasking, and vendor management skills to maintain operational efficiency...

  • Helpdesk Executive

    7 days ago


    Bhopal, Madhya Pradesh, India Xtranet Technologies Private Limited Full time

    Helpdesk Coordinators: - Graduate/ Diploma with minimum 3 years of relevant experience and ITIL knowledge - Single point of contact for all users of State Data Center - Receive incident related communication on phone, mail, and web interface - Validate the incident with relevant details and generate trouble ticket - Assign the trouble tickets to relevant...

  • Helpdesk Executive

    5 days ago


    Ghaziabad, Uttar Pradesh, India Regard Network Solution Pvt. Ltd. Full time

    Qualification: Graduation Experience: 1-1.5 year Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

  • Helpdesk Executive

    5 days ago


    Ghaziabad, Uttar Pradesh, India Regard Network Solution Pvt. Ltd. Full time

    Qualification: Graduation Experience: 0-1 years Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

  • Helpdesk Executive

    5 days ago


    Bhopal, Madhya Pradesh, India Primeone Workforce Private Limited Full time

    **Education & Experience** **Education**: Computer Science/ IT Graduate (B.Sc. / M.Sc. /BCA) **Experience** Should have 3+ years of experience in software helpdesk support services **Core Responsibilities & Requirement** **Customer Support**: - Address and resolve software-related issues, escalating complex problems to higher-level Support if...

  • IT Executive

    1 week ago


    Noida, Uttar Pradesh, India Skylan Information Technology Pvt Ltd Full time

    This entry-level role is ideal for someone with basic technical knowledge and a strong desire to grow in the IT field. You will be the first point of contact for internal users experiencing technical issues and will assist in maintaining hardware, software, and network systems. **Key Responsibilities**: - Troubleshoot hardware and software issues on...

  • Facilities Executive

    2 weeks ago


    Noida, Uttar Pradesh, India JLL Full time

    JLL supports the Whole You, personally and professionally. Coordination with other key managers within CLIENT and achieve customer satisfaction. Drive the account plan to deliver high quality results which exceed the client’s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s...


  • Noida, Uttar Pradesh, India Footprints Childcare Pvt Ltd Full time

    **Job Purpose**:Addressing concerns and request raised by Centre Staff, and Parents effectively with adequate solution within policies to maintain high degree of Customer Satisfaction. **Job Description**: Identify and prioritize customer issues and problems based on importance, urgency, and ageing. Provide prompt and quality resolution of customer concerns...


  • Ghaziabad, India Funride Toys LLP Full time

    Roles and Responsibilities: - Help in creating the first positive impression of the organization with a professional and hospitable welcome. - Support internal service team to handle end-to-end visitor management process including invite letters, welcome letters, receiving the visitor, accompanying them to the right meeting venue, etc. - Maintain register...

  • Admin Executive

    5 days ago


    Ghaziabad, Uttar Pradesh, India Deutsche Bahn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Deutsche Bahn International Operations GmbH is a part of the DB group, a world-leading global railway company with an extensive organization in Germany and projects around the world. Our company offers a technically sophisticated and customized infrastructure, mobility and transport solutions. We acquire, initiate and manage rail operations and maintenance...