Helpdesk Executive

**Education & Experience** **Education**: Computer Science/ IT Graduate (B.Sc. / M.Sc. /BCA) **Experience** Should have 3+ years of experience in software helpdesk support services **Core Responsibilities & Requirement** **Customer Support**: - Address and resolve software-related issues, escalating complex problems to higher-level Support if...

Greetings of the day !!! **We are running a opening for Helpdesk Executive for one the best IT Services company in Noida.** **Exp - 3 Month To 6 Month** **Note -Education Must be - B.Com and BCA only.** **Role Overview** **Key Responsibilities** 1. Maintain and manage client request and bug tracking systems 2. Conduct online training sessions for...

Position: Helpdesk Coordinator Location: Bhopal Experience: Minimum 2 - 3 years Qualification: Graduate Role Overview We are seeking an experienced Helpdesk Coordinator to act as the single point of contact (SPOC)for all users of the State Data Center. The candidate will be responsible for incident management, coordination with OEMs, ticket tracking,...

Position: Helpdesk CoordinatorLocation: BhopalExperience: Minimum 2 - 3 yearsQualification: GraduateRole OverviewWe are seeking an experienced Helpdesk Coordinator to act as the single point of contact (SPOC)for all users of the State Data Center. The candidate will be responsible for incident management, coordination with OEMs, ticket tracking, escalation,...

**Key Responsibilities**: - Troubleshoot and resolve product-related issues raised by users. - Work closely with the technical team to escalate and follow up on unresolved issues. - Use basic SQL queries to access, verify, and interpret data from the product database. - Document common support issues, resolutions, and FAQs to improve response times. -...

**Immediate Hiring: Customer Care Executive** Location: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar Pradesh **Salary: ₹12,000 - ₹16,000 per month** Shift: 9:00 AM to 6:00 PM Experience: Minimum 1 year in BPO/Call Center/Helpdesk Support Service Education: Graduate or equivalent Languages: Intermediate to advanced...

Qualification: Graduation Experience: 1-1.5 year Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

Qualification: Graduation Experience: 0-1 years Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

Assisting employees/ex-employees in handling various types of queries as below: - **Joint declaration** queries End-to-end, assisting employees in submission through teams/Zoom meeting etc. and liaising with EPFO till closure. Handling queries and providing resolution related to correction of PF records like (Name, Father Name, Gender, Martial status, DOJ,...

**Job Purpose**:Addressing concerns and request raised by Centre Staff, and Parents effectively with adequate solution within policies to maintain high degree of Customer Satisfaction. **Job Description**: Identify and prioritize customer issues and problems based on importance, urgency, and ageing. Provide prompt and quality resolution of customer concerns...