Customer Service Representative
4 days ago
**Walk-In-Interview Going On For Customer Support Executive**
- **Company - Techyuga.Com**:
- **Salary For Process - In Hand 9.5-10k For Freshers & Up To 15k For Experienced.**:
- **Work From Office**:
- **Male & Female Both Can Apply**:
- **Fluency In English Is Mandatory**:
- **Freshers & Experienced Both Can Apply**
- Location - Techyuga Head Office Near DLF IT PARK 1 Newtown, Opposite Coal Bhawan_
Age - Maximum 30 Years Old
Qualification - 10+2 Or Graduation
**This Is Not A Consultancy, I Am From The Company Itself**
**Responsibilities: Inbound Calls II Customer Service II Problem Solving**
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
**Salary**: ₹9,728.04 - ₹19,225.98 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
Mask
Ability to commute/relocate:
- Kolkata - 700156, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
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