Customer Service Representative

1 week ago

Kolkata, India TechYuga Full time

**Walk-In-Interview Going On For Customer Support Executive**
- **Company - Techyuga.Com**:

- **Salary For Process - In Hand 9.5-10k For Freshers & Up To 15k For Experienced.**:

- **Work From Office**:

- **Male & Female Both Can Apply**:

- **Fluency In English Is Mandatory**:

- **Freshers & Experienced Both Can Apply**
- Location - Techyuga Head Office Near DLF IT PARK 1 Newtown, Opposite Coal Bhawan_

Age - Maximum 30 Years Old

Qualification - 10+2 Or Graduation

**This Is Not A Consultancy, I Am From The Company Itself**

**Responsibilities: Inbound Calls II Customer Service II Problem Solving**
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

**Salary**: ₹9,728.04 - ₹19,225.98 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
Mask

Ability to commute/relocate:

- Kolkata - 700156, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

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