Front Office Executive
5 days ago
**The Summary of Hotel**
It is a modern 4-star property offering a blend of contemporary comfort and traditional Indian aesthetics, inspired by the founder’s travels across southern India. It features 62 well-equipped rooms across various categories, an in-house restaurant serving authentic regional cuisine. Located close to key business hubs like NESCO and Oberoi Mall, the hotel is well-suited for both business and leisure travelers.
**Location**: Goregaon East, Mumbai
**Salary**: ₹20,000 - ₹25,000 per month
**Shift Type**: Day Shift
**Duty Hours**: 10 hours per day
**Weekly Off**: 1 weekly off as per standard
**Job Summary**:
**Key Responsibilities**:
- Greet and welcome guests in a warm and professional manner
- Handle guest check-ins and check-outs efficiently
- Manage bookings, reservations, and cancellations using the hotel’s property management system
- Address guest inquiries, requests, and complaints promptly and professionally
- Coordinate with housekeeping and other departments to ensure seamless service
- Maintain accurate records of room availability, guest accounts, and payments
- Ensure the front desk and reception area is clean and well-organized
- Follow hotel policies, security protocols, and standard operating procedures
**Requirements**:
- Minimum 1 year of experience in a similar role
- Proficiency in English preferred
- Working knowledge of MS Office and hotel management software (e.g., IDS, Opera) is a plus
- Strong interpersonal and multitasking skills
- Well-groomed and presentable appearance
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
**Experience**:
- front office: 1 year (required)
Work Location: In person
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