CRM Executive

7 days ago

Zirakpur, India Royale Estate Group Full time

Key Responsibilities of a CRM Specialist in Real Estate

A CRM Specialist plays a vital role in enhancing customer experiences and improving sales efficiency. Here are the core responsibilities that define this role:

- **Data Management**: Maintain accurate client data in the CRM system, ensuring information is up-to-date and accessible to the sales and marketing teams.
- **Client Interaction Tracking**: Monitor and record all client interactions, helping teams understand client preferences and behavior patterns.
- **Reporting and Analysis**: Generate reports on sales performance, customer feedback, and market trends to inform strategic decisions.
- **System Optimization**: Work with IT to ensure the CRM system is functioning efficiently, implementing updates and training staff on new features.
- **Lead Management**: Assist in nurturing leads through the sales funnel by automating follow-ups and reminders.
- **Collaboration with Marketing**: Collaborate with marketing teams to design and implement targeted campaigns based on CRM insights.
- **Customer Segmentation**: Develop strategies for customer segmentation to tailor marketing efforts and improve client engagement.
- **Feedback Implementation**: Collect and analyze client feedback to continuously improve the CRM processes and enhance customer satisfaction.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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