Customer Relationship Executive

14 hours ago

Raipur Chhattisgarh, India Aan Autotech Pvt Ltd Full time

**JOB DESCRIPTION**
**a) Customer Relationship Management**
- Keep a dynamic, up-to-date database of pre-owned car customers, ensuring all essential information is accurately captured.
- Implement strategic customer engagement initiatives, including tailored messages for special occasions, exclusive event invitations, and regular communication on the latest pre-owned car inventory.
- Oversee and coordinate event invitations, leveraging dealership events to showcase pre-owned vehicles and nurture customer loyalty.
- Proactively inform current and potential customers about pricing, accessories, promotions, and special offers related to pre-owned vehicles.

**b) Sales & Delivery Experience**
- Deliver a warm and personalized experience for every customer visiting the dealership, ensuring a seamless and enjoyable pre-owned car buying journey.
- Collect, analyze, and act on feedback from potential buyers regarding test drives and overall dealership experiences to continually enhance service quality.
- Keep customers updated on delivery timelines for their pre-owned vehicles, working with internal teams to ensure timely, hassle-free deliveries. Organize a memorable and personalized handover experience for every customer.
- Post-purchase, gather and analyze customer feedback to gauge satisfaction with the pre-owned buying process and identify opportunities for improvement.
- Swiftly resolve customer concerns or complaints, ensuring prompt follow-up and a positive resolution for an elevated customer experience.

**c) Lead Management**
- Efficiently track and distribute incoming leads from various channels (calls, website, etc.) to the appropriate sales teams for prompt follow-up.
- Streamline lead management processes, ensuring all inquiries are consolidated, assigned, and followed up on in a timely manner to maximize sales conversions in the pre-owned vehicle market.

**d) Experience & Qualification**
- Any graduation in related field
- Must have experience of 4-6 years in automobile CRE position
- A good written and Verbal communicator

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Customer Relationship Executive: 4 years (preferred)
- Automotive: 4 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Raipur, Chhattisgarh (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application Deadline: 20/10/2024
Expected Start Date: 01/11/2024

  • Customer Relationship Executive

    14 hours ago

    Raipur, Chhattisgarh, India Crystal heaven Full time

    **Customer Relationship Executive**: **Job Title**: Customer Relationship Executive **Job Location**: [Insert Location] **Job Type**: [Full-time/Part-time/Contract] **Job Summary**: We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team. In this role, you will be responsible for maintaining strong relationships...

  • Customer Relationship Executive

    15 hours ago

    Raipur, Chhattisgarh, India nirvana_association Full time

    Here’s a **Customer Relationship Executive (CRE)** Job Des **Key Responsibilities**: - Develop and maintain positive relationships with customers to ensure long-term satisfaction. - Handle customer inquiries, complaints, and requests professionally and efficiently. - Follow up with clients to ensure their issues are resolved and satisfaction levels...

  • Customer Relationship Executive

    4 days ago

    Raipur, Chhattisgarh, India B.S. Sponge Pvt. Ltd. Full time

    **Job Responsibilities: - ** - Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value. - To Follow-up With Existing vendors in order to process their Bills and Make Payment as per Purchase order Terms. - To Co-ordinate with vendor and Account Team So that...

  • Customer Relationship Executive

    6 days ago

    Raipur, Chhattisgarh, India nirvana_association Full time

    A CRM (Customer Relationship Management) role is focused on managing a company's interactions with current and potential customers. This position involves leveraging CRM tools and software to improve customer relationships, drive sales, and enhance overall customer satisfaction. Here's a detailed breakdown of the typical job description for a CRM role: CRM...

  • Customer Relationship Executive

    2 weeks ago

    Raipur, Chhattisgarh, India Ambience Infra Full time

    **Role Summary**: As a **Customer Relationship Executive (CRE)**, you will be the first point of contact for prospective clients, handling inquiries, follow-ups, site visit coordination, and ensuring a smooth customer experience throughout the sales cycle. **Key Responsibilities**: - Handle inbound and outbound calls, WhatsApp messages, and walk-in...

  • Customer Relationship Executive

    2 weeks ago

    Raipur, Chhattisgarh, India Inext Securities Automation Pvt Ltd Full time

    Job Description - Operation Manager - Female - Repairing center - Mail Communication with Client as well Venders - Managing process for faulty IT products - Vender management, Vender relations - Team handling (Repairing engineer, Store ) - Document verifications (Delivery Note, Invoice, receipt, RMA form, ) - Recovery Management Skills & Qualification -...

  • Customer Relationship Executive

    6 days ago

    Raipur, Chhattisgarh, India nirvana_association Full time

    **Job Summary**: **Key Responsibilities**: - Manage and maintain the CRM system (e.g., Salesforce, Zoho, HubSpot) ensuring data accuracy and integrity. - Track customer interactions, analyze trends, and generate reports for decision-making. - Collaborate with the sales and marketing teams to develop targeted campaigns and promotions. - Monitor customer...

  • Customer Relationship Executive

    5 days ago

    Raipur, India Career Brain Consultancy Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Understanding key customer individual needs and addressing these. -...

  • Customer Relationship Executive

    15 hours ago

    Mowa, Raipur, Chhattisgarh, India AYV Bafna Group Full time

    Position - **CUSTOMER RELATIONSHIP OFFICER (CRO)** Sector - **Automobile Sector.** Company**:AYV BAFNA MOTORS** Job Type**:Full-time** Pay**:₹12,000.00 - ₹13,000.00 per month** Time - **10:00 to 6:00 PM.** **If profile is suitable and has experience in Automobile sector, do reach us on** **8815104415** You will work closely with our director to...

  • Customer Relationship Executive

    7 days ago

    Raipur, India PMG Full time

    Job Title: Customer relationship Executive Location: Raipur CG Qualification: B.Com/Graduate **Salary**: 15000/- to 25000/-PM Experience: 3 to 4 Years as CRE Skills: Good communication, Computer Knowledge Job Duties: - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact...