Telecaller

2 days ago


Thiruvananthapuram Kerala, India Brand Profile Full time

**Job Title**: Telecaller

**Brand Profile**

**Location**: Trivandrum

**Job Type**: Full-time

**Responsibilities**:

- Contact potential customers to inform them about our products/services using scripts
- Answer questions about products/services or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the sales team when needed
- Enter and update customer information in the database
- Keep records of calls and sales and note useful information
- Follow up with customers to ensure satisfaction, answer any questions, and resolve issues
- Achieve agreed-upon sales targets and outcomes within schedule

**Requirements**:

- Proven experience as a telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales targets over the phone
- Excellent communication and interpersonal skills
- Ability to learn about products and services and describe/explain them to prospects
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Ability to work independently and as part of a team
- Persistent and results-oriented
- High school diploma; additional qualifications in sales or marketing will be a plus

**Benefits**:

- Competitive salary
- Sales incentives and bonuses
- Training and development opportunities
- Friendly and supportive work environment
- Career growth prospects

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person


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