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Telecaller

22 hours ago

Palayam Thiruvananthapuram Kerala, India Coretip Private Limited Full time

**Job Title**: Telecaller (Fluent in Telugu, Hindi, or Kannada - Additional Knowledge of English, Tamil, or Malayalam)

**Location**: Work from Home

About Us

**Coretip Private Limited** is a private company, and **Intia**, our project management firm specializing in software product sales, is hiring enthusiastic **Telecallers**. The telecallers will be responsible for assisting with product inquiries, handling customer calls, and providing information about our services. This is a **Work from Home** position where you will help us expand the reach of our software solutions while ensuring excellent customer service and communication.

**Key Responsibilities**

  • Handle inbound and outbound calls to customers in **Telugu, Hindi, or Kannada**.
  • Provide detailed information about **Intia's software products** and services to potential clients.
  • Assist with product inquiries, scheduling product demonstrations, and offering support to clients.
  • Maintain accurate customer records and update relevant information in the system.
  • Address customer concerns and provide effective solutions in a professional and friendly manner.
  • Collaborate with the team to improve customer satisfaction and achieve sales targets.

**Requirements**

  • **Fluency in at least one of the following languages**:Telugu, Hindi, or Kannada**.
  • Ability to communicate effectively in **English, Tamil, or Malayalam**.
  • Previous telecalling, customer service, or sales experience is preferred
  • Strong verbal communication skills with a professional and friendly demeanor.
  • Ability to manage customer data accurately and confidentially.
  • Comfortable working independently from home with the ability to manage tasks and time effectively.
  • Proficiency in using computers and basic office software.

Pay: ₹8,000.00 - ₹10,000.00 per month

**Benefits**

  • Health insurance
  • Provident Fund

Schedule

  • Day shift

Supplemental Pay

  • Commission pay
  • Performance bonus

**Education**

  • Diploma (required)

**Experience**

  • total work: 1 year (required)

Work Location: In person