
Telecaller
2 days ago
About the Job
We are hiring a Telecaller with 1+ years of experience in telecalling, sales, or customer support If you have excellent communication skills and enjoy connecting with people, this opportunity is for you.
Key Responsibilities:
- Make outbound calls to prospective students to provide information about courses and enrollment.
- Handle inbound inquiries and provide clear, accurate, and engaging details about our programs.
- Follow up on leads generated through marketing campaigns, open houses, and field promotions.
- Maintain and update lead records in the CRM system regularly.
- Coordinate with the counselling and admin teams to support the admission process.
Qualifications & Skills:
- A degree or postgraduate qualification (Marketing background is a plus).
- 1+ years of experience in telecalling, sales, or customer support (preferably in the education sector).
- Excellent verbal communication skills in English and Malayalam.
- Strong persuasion, interpersonal, and listening skills.
- Familiarity with CRM software and Microsoft Office tools is an added advantage.
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹360,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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