Telecaller

2 days ago


Kochi Kerala, India B-GHUD Academy Full time

About the Job

We are hiring a Telecaller with 1+ years of experience in telecalling, sales, or customer support If you have excellent communication skills and enjoy connecting with people, this opportunity is for you.

Key Responsibilities:

- Make outbound calls to prospective students to provide information about courses and enrollment.
- Handle inbound inquiries and provide clear, accurate, and engaging details about our programs.
- Follow up on leads generated through marketing campaigns, open houses, and field promotions.
- Maintain and update lead records in the CRM system regularly.
- Coordinate with the counselling and admin teams to support the admission process.

Qualifications & Skills:

- A degree or postgraduate qualification (Marketing background is a plus).
- 1+ years of experience in telecalling, sales, or customer support (preferably in the education sector).
- Excellent verbal communication skills in English and Malayalam.
- Strong persuasion, interpersonal, and listening skills.
- Familiarity with CRM software and Microsoft Office tools is an added advantage.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹360,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person


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