Customer Service

Locations: Malad & Thane **Processes**: Voice, Chat & Blended (Majorly Voice) **Eligibility Criteria**: Graduate Freshers & Experienced - Welcome Undergraduates - Must have minimum 6 months of BPO experience ( Experience should have all the related documents like offer letter, experience letter etc ) Fluent English Communication - Mandatory **Salary...

Resolving customer complaints Designing customer service protocols Customer interaction Documenting and analyzing customer service performance Relaying extensive product information to customers Creating policies and procedures Delivering information about a company's offerings Ensure customer satisfaction Handling customer complaints Handling...

**Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...

**Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...

Answer phone calls in a more professional manner and provide information about products and services as required by the callers - Being responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...

**Customer Service Executive (Voice - International BPO)** **Location**: [Insert Location] **Shift**: US Shift (Night) **Role**: Customer Service (Voice) **Responsibilities**: - Handle inbound/outbound calls for international clients. - Resolve customer queries with professionalism and accuracy. - Maintain records of customer interactions and...

Customer Relation Executive will be responsible to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Key Responsibilities: - Respond to customer queries and customers concern - Provide support for data collection to enable Recovery of the account for end user. - Maintain...

**Location: Mira Road** **Immediate Joiner** **Role & responsibilities** - Contacting potential clients to provide them with information about the product. - Updating existing clients on new features and product developments. - Documenting satisfied customer interactions. - Responding to inquiries and resolving product-related issues over the phone. -...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

We are seeking a dynamic and customer-focused individual to join our team as an International Customer Service Representative. This is a blended process role involving both voice and non-voice interactions, where you will address customer inquiries, resolve issues, and ensure a seamless customer experience across multiple communication channels. **Key...