Customer Service Executive

5 days ago


Mira Road Mumbai Maharashtra, India Color Papers Full time

Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- Being responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
- Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark
- Network with various departments and groups that are involved in customer support, orders, and processing

**Salary**: Up to ₹250,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All Customers are required to wear a mask, Common surfaces are sanitized regularly, vaccination requirments etc.

Ability to commute/relocate:

- Mira Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 1 year (required)
- Customer support: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



  • Mira Road, Mumbai, Maharashtra, India Azaan Travels Full time

    This is a full-time on-site role for an Customer Service Executive located in Mumbai. Responsible for providing consulting services to clients on immigration Services, Work Permits, Visas, Educational Courses, etc. **Responsibilities** - Conduct outbound calls to potential clients using provided leads - Clearly communicate information about our professional...


  • Mira Road, Mumbai, Maharashtra, India Infowan Technologies Pvt Ltd Full time

    looking customer support executive to take in-bound calls regarding our payroll hrms software. there is no target or not any sales job about software, training will be provided Fresher preferred **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...


  • Mira Road, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    Resolving customer complaints Designing customer service protocols Customer interaction Documenting and analyzing customer service performance Relaying extensive product information to customers Creating policies and procedures Delivering information about a company's offerings Ensure customer satisfaction Handling customer complaints Handling...


  • Mira Road, Mumbai, Maharashtra, India Humaniquee Full time

    **Customer Service Executive (Voice - International BPO)** **Location**: [Insert Location] **Shift**: US Shift (Night) **Role**: Customer Service (Voice) **Responsibilities**: - Handle inbound/outbound calls for international clients. - Resolve customer queries with professionalism and accuracy. - Maintain records of customer interactions and...


  • Mira Road, Mumbai, Maharashtra, India Punon Technologies Full time

    **Location: Mira Road** **Immediate Joiner** **Role & responsibilities** - Contacting potential clients to provide them with information about the product. - Updating existing clients on new features and product developments. - Documenting satisfied customer interactions. - Responding to inquiries and resolving product-related issues over the phone. -...


  • Mira Road, Mumbai, Maharashtra, India Punon Technologies Full time

    **Location: Mira Road** **Immediate Joiner** **Role & responsibilities** - Contacting potential clients to provide them with information about the product. - Updating existing clients on new features and product developments. - Documenting satisfied customer interactions. - Responding to inquiries and resolving product-related issues over the phone. -...

  • Customer Support

    2 weeks ago


    Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    Profile - Sr.CSE Qualification - HSC or Graduate + 6 month experience in International BPO Salary - upto 32k -35K Inhand 5 days working, 2 week off (both rotational) Immediate Joiner Pay: ₹30,000.00 - ₹35,000.00 per month **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year...

  • Customer Service

    2 weeks ago


    Mira Road, Mumbai, Maharashtra, India Abhinav Institute of Technology and Management Full time

    Have a experience in reputed company Permanent work from home job Qualification : HSC, Undergraduate, Graduate, Fresher, Experience Have a good **communication skills** Have a own laptop Age **:18 to 35** **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Support

    1 week ago


    Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Support ( Non Voice)** **Work From Office** **Qualification - Graduation** **Must have Customer Service Experience** **Must have fluent communication Skill in English** **Must be comfortable with US Shift ( Night)** **Immediate joiner required** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per...


  • Mira Road, Mumbai, Maharashtra, India OrganoMart Full time

    **Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...