
Customer Service Representative
1 day ago
Customer Relation Executive will be responsible to help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Key Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Should fluent in language spoken and in making out-bound calls.
- Should be able to achieve monthly/quarterly targets.
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mira Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- Tamil, Kannada, Malyalam (required)
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