Customer Service Representative

2 days ago

Mira Road Mumbai Maharashtra, India Mahindra First Choice Wheels Full time

Customer Relation Executive will be responsible to help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Key Responsibilities:

- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Should fluent in language spoken and in making out-bound calls.
- Should be able to achieve monthly/quarterly targets.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mira Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Tamil, Kannada, Malyalam (required)

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