Customer Support

4 days ago

Koramangala Bengaluru Karnataka, India PropertyAngel Management Pvt Ltd Full time

**Job Title**: Customer Support Executive / Customer Delight Executive

**About PropertyAngel**: PropertyAngel is a leading proptech company based in Bangalore, recognized as a top-tier O2O second landlord platform. Since our incorporation in November 2014, we have managed assets worth over Rs. 2000 crores, achieved an occupancy rate of over 95%, and maintained a 100% track record of on-time rent distribution. Our mission is to revolutionize the real estate industry by offering innovative and secure housing asset management services.

Join our expert team on a mission to deliver exceptional customer experiences, ensuring property owners and tenants are delighted every step of the way. As a Customer Support Executive, you’ll be the ultimate problem solver, communicator, and satisfaction driver, serving as a vital bridge between clients, tenants, and our internal departments.

**Roles and Responsibilities**:

- Master the art of Freshdesk and excel in managing customer support inquiries like a pro.
- Collaborate with clients and tenants to resolve their queries and concerns promptly and effectively.
- Employ exceptional written and verbal communication skills to create memorable and delightful customer interactions.
- Address and resolve customer issues in record time, ensuring their satisfaction and building trust.
- Act as the primary point of contact for clients and tenants, fostering strong relationships and promoting harmony.

**Requirements**:

- **Educational Qualification**: Higher secondary education (12th pass) or graduation.
- **Experience**: Minimum of 6 months to 1 year in customer service. Freshers with excellent communication skills are welcome to apply.
- **Languages**: Fluency in English and Hindi is mandatory.
- **Skills**: Strong problem-solving abilities, effective communication, and a customer-first mindset.

**Perks and Benefits**:

- **Salary**: ₹30,000 including incentives
- **Job Type**: Full-time, Regular / Permanent.
- **Benefits**:

- Cell phone reimbursement.
- Health insurance.
- Life insurance.
- Provident Fund.

Regards,
**Vaishnavi HR**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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