Client Relationship Officer

4 days ago

Mumbai Maharashtra, India Winsmart Jobs Full time

**Position Overview**:
We are seeking an exceptional client-focused professional to manage and enhance our

equity client relationships in the unlisted shares marketplace.

**Role Summary**:

- **Position: Client Relationship Specialist**
- **Experience Required: 2-4 Years**
- **Location: In-Office (Mumbai)**

**About UnlistedSharesIndia**

UnlistedSharesIndia is revolutionizing client experience in the unlisted shares trading

ecosystem through personalized, high-value interactions.

**Our Culture**

We prioritize client happiness, continuous engagement, and value creation. Our team is

committed to transforming every client interaction into a strategic relationship-building

opportunity.

**Key Responsibilities**:

- **Client Engagement**:

- Manage comprehensive client communication strategies
- Develop personalized retention programs
- Implement proactive client satisfaction monitoring systems
- **Trade Value Enhancement**:

- Identify and present strategic trading opportunities to clients
- Develop targeted communication to increase client trade volumes
- Create custom investment recommendation frameworks
- **Support and Resolution**:

- Provide exceptional first-point customer support
- Resolve client queries with speed and precision
- Maintain detailed client interaction logs

**Qualifications**:

- 2-4 years of experience in equity trading client management
- Strong background in call centre operations
- Experience in unlisted shares domain (preferred)
- Exceptional communication and interpersonal skills
- Advanced problem-solving capabilities
- Proven track record of client retention and value enhancement
- Proficiency in CRM tools and client management systems

Would you like me to refine any of these job descriptions further?

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person

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