Client Relationship Officer Us Process P

2 weeks ago

Navi Mumbai Maharashtra, India hunarstreet technologies Full time

**Job Title**: Client Relationship Officer (US Process)

**Job Location**: Turbhe MIDC

**Job Type**: Full-time

**Job Overview**:
The company is seeking an experienced and dedicated Client Relationship Officer to

responsible for managing client relationships, driving lead generation, and setting

appointments for our business-to-business (B2B) clients in the US. This is a high-energy role

that demands commitment to working in US business hours, excellent communication skills,

and prior experience in telemarketing or appointment setting.

Key Responsibilities:

- Conduct outbound telemarketing calls to generate leads and set appointments for B2B

clients.
- Build and maintain strong, long-term client relationships through consistent

communication.
- Effectively handle lead generation processes, ensuring the accurate collection of data

and appointments.
- Engage with prospects and clients in a professional manner to understand their needs

and convert opportunities.
- Use Google Sheets, web forms, and CRM tools to track client interactions, leads, and

appointments.
- Maintain records of client interactions, ensuring timely follow-ups and updates.
- Assist in managing lead data and appointments, collaborating with the internal team to

meet client expectations.
- Achieve daily targets and consistently meet performance metrics for outbound calling

and appointment setting.

Qualifications:

- Proven experience in B2B, outbound telemarketing, lead generation, and

appointment setting.
- Strong communication skills (oral and written) in English, with an ability to effectively

engage with US-based clients.
- Able and committed to work in US business timings (9:00 AM - 8:00 PM Eastern Time),

with a minimum of 6 dialing hours per day.
- Prior experience with outbound calling campaigns, handling client appointments, and

lead qualification.
- Knowledge of using dialers and CRM tools (such as Vicidial, Zoom, Vonage) is a plus.
- Strong organizational skills and attention to detail in tracking appointments and client

communications.
- Ability to thrive in a target-driven, fast-paced environment.

What We Offer:

- Competitive salary and performance-based incentives.
- Guaranteed weekends off.
- Collaborative work culture with opportunities for growth and development.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- client relationship: 1 year (required)

**Language**:

- English (required)

**Location**:

- Navi Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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