Client Relationship Officer Uk Process P

3 days ago

Navi Mumbai Maharashtra, India hunarstreet technologies Full time

**Job Title**:Client Relationship Officer (UK Process)

**Job Location**: Turbhe MIDC

**Job Type**: Full-time

**Job Summary**: We are seeking an energetic and motivated Telemarketing/Telesales Executive to

join our team for the UK process. In this role, you will be responsible for contacting potential

customers via phone, introducing our products/services, and generating. You will play a critical

role in promoting the company's offerings, managing customer relationships, and meeting or

exceeding targets.

**Key Responsibilities**:

- Outbound Calling: Conduct outbound calls to potential customers in the UK to

promote products/services.
- Lead Generation: Qualify and generate new leads by identifying customer needs and

pitching suitable solutions.
- Sales Conversion: Follow up on leads, handle objections to achieve

daily/weekly/monthly targets.
- Customer Relationship Management: Build and maintain positive relationships with

existing and prospective customers.
- Product Knowledge: Maintain a thorough understanding of the company's

products/services and effectively communicate their benefits to customers.
- Database Management: Update and maintain accurate records of customer

interactions & activities in the CRM system.
- Reporting: Provide regular reports on performance, lead generation, and any challenges

faced.
- Customer Support: Address customer inquiries and provide necessary information in a

professional and timely manner.
- Team Collaboration: Work closely with the team and management to align strategies

and share insights.

Qualifications and Skills:

- Experience: Previous experience in telemarketing, telesales, or a customer service role

is preferred, particularly in a UK-based environment.
- Communication Skills: Excellent verbal and written communication skills, with the

ability to engage and persuade potential customers.
- Skills: Ability to upsell products/services effectively.
- Customer Focus: Strong focus on delivering a positive customer experience and

building long-term relationships.
- Target-Driven: Ability to work in a goal-oriented environment and achieve targets.
- Tech-Savvy: Proficient in using CRM software, Microsoft Office, and basic

telecommunication tools.
- Organizational Skills: Strong time management and organizational abilities to handle a

high volume of calls and tasks.

**Preferred Attributes**:

- Knowledge of UK market trends and consumer behaviour.
- Familiarity with outbound calling regulations and best practices.
- Ability to handle objections and rejections professionally.

**Benefits**:

- health insurance, performance bonuses, incentives, etc.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Client relationship: 1 year (required)

**Language**:

- English (required)

**Location**:

- Navi Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9167431938

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