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Customer Care Executive

2 weeks ago

Hyderabad Telangana, India Tech Mahindra Full time

**Job Title**: International Customer Support Executive

**Location**: Hitech City

**Job Type**: Full-Time

**Experience**: 6 months in International BPO

**Qualification**: Graduates or Undergraduates

**Working Hours**: Rotational Shifts (5 days working, 2 week offs)

**Transportation**: 2-way cab facility available (up to 30 km radius)

**Responsibilities**:

- Address and resolve customer inquiries and issues in a timely manner.
- Maintain a high level of professionalism and empathy while communicating with customers.
- Document and track customer interactions and feedback in the system.
- Collaborate with team members to improve processes and enhance customer experience.

**Qualifications**:

- Minimum 6 months of experience in an international BPO environment.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to work in rotational shifts.

**Benefits**:

- Competitive salary.
- Two-way cab facility within a 30 km radius.
- Opportunities for career growth and development.
- Supportive and dynamic work environment.

If you are passionate about providing excellent customer service and meet the above criteria, we invite you to apply

Pay: ₹20,000.00 - ₹32,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6303060012