Customer Care Executive

13 hours ago

KPHB Colony Hyderabad Telangana, India Avee Kids Full time

**About Us**:
Avee Kids is a premium kids’ skincare and haircare brand trusted by parents across India. Our mission is to deliver safe, natural, and dermatologically tested products for children aged 5 to 12. We are expanding our team and looking for a dedicated **female executive** who can manage both customer support and operational responsibilities with care and efficiency.

**Role Overview**:
We are looking for a **female Customer Care & Operations Executive** who can provide warm and prompt customer service, check the quality of product shipments before dispatch, and oversee daily stock movement.

**Key Responsibilities**:
**Customer Support & Chat Handling**
- Provide product-related information and resolve issues with empathy and clarity.
- Maintain a parent-friendly tone and build customer trust.

**Order Quality Check**
- Inspect every order before dispatch to ensure correct product, quantity, and packaging.
- Coordinate with the dispatch/warehouse team for timely order processing.

**Stock Supervision**
- Physically verify and record incoming and outgoing stock.
- Track daily inventory and alert management on low-stock items.
- Maintain cleanliness and organization of storage areas.
- Prior experience in customer support or e-commerce operations is a plus.
- Good communication skills in English and [regional language].
- Organized, detail-oriented, and willing to take ownership.
- Basic knowledge of WhatsApp Business, Excel, and Shopify (training can be provided).

**To Apply**:
**“Application for Customer Care & Operations Executive - Female”**

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 26/05/2025

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