
Customer Care Executive
3 days ago
**Experience: 0-2 years in customer service**
**Key Responsibilities**:
- Answer incoming customer calls and respond to customer’s queries in Hindi and English.
- Maintain customer records by updating account information.
- **Follow communication “scripts” when handling different topics.**
- **Ensure customer satisfaction and provide professional customer**support.
- Strong communication, listening, and interpersonal skills.
- Proficiency in computer usage and basic data entry.
**Requirements**:
- Languages**:Fluency in Hindi and English** (spoken is a must; written is a plus).
- Education: Minimum 12th Pass / Graduate preferred.
- Experience: Prior experience in a voice process (BPO or call center) is an advantage.
- Technical Skills: Basic computer knowledge (MS Office, CRM tools).
- Good listening skills and problem-solving abilities.
**Preferred Qualities**:
- Empathetic and polite communication style
- Positive attitude and team player
- Quick learner and adaptable
- Punctual and reliable
**Benefits**:
- performance-based incentives
- Training provided
- Career growth opportunities
- Friendly work environment
- Refer them and earn a Referral Bonus once they join
Please share resumes to immediate joiners are most welcome.
Location:JNTU Rd, Manjeera Majestic Mall, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500072
Pay: ₹9,082.75 - ₹15,122.86 per month
Work Location: In person
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