Customer Care Executive

1 day ago

HITEC City Hyderabad Telangana, India Stanplus Technologies Pvt Ltd Full time

Company: RED.HEALTH

Location: Hyderabad

About RED.HEALTH: RED.HEALTH is a leading provider of private ambulance services,

catering to hospitals and corporate companies. We are dedicated to ensuring prompt,

efficient, and compassionate emergency medical care to our clients.

Position Overview: We are seeking a highly motivated and customer-oriented individual to

join our team as a Customer Care Executive. The Customer Care Executive will be

responsible for providing exceptional customer service to our clients, handling inquiries,

resolving complaints, and ensuring overall customer satisfaction.

**Responsibilities**:

- Handle and resolve customer complaints in a professional and empathetic manner.
- Provide information about our ambulance services, including rates, availability, and

service areas.
- Assist customers with booking ambulance services and scheduling appointments.
- Coordinate with dispatchers and ambulance crews to ensure timely response to

customer requests.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their needs have been met and address any

additional concerns.
- Collaborate with other departments to improve customer service processes and

procedures.

**Requirements**:

- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to remain calm and composed in high-pressure situations.
- Proficiency in Microsoft Office and customer service software.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Empathy and compassion for individuals in distress.

**Benefits**:

- Competitive salary
- Health insurance
- Paid time off
- Opportunities for career advancement
- Training and development programs

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 6301357067

  • Customer Care Executive

    6 days ago

    HITEC City, Hyderabad, Telangana, India RACEnergy Full time

    **Overview** RACE is building and deploying India’s most advanced battery-swapping infrastructure for use in 3-wheelers and 2-wheelers. We are a deep-tech start-up building and pushing the boundaries of battery-swapping technology. RACE was founded in Hyderabad in 2018 by two BITSian alumni with the intention of accelerating the electric vehicle adoption...

  • Customer Care Executive

    1 week ago

    HITEC City, Hyderabad, Telangana, India Pride Ather Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    he "CRE" job profile in an insurance company most commonly refers to a Customer Relationship Executive or Customer Relations Executive. While the specific duties can vary slightly by company, the role generally focuses on customer interaction, support, and retention.Here is a breakdown of the typical job profile for a female Customer Relationship Executive...

  • Customer Care Executive

    1 day ago

    Madhapur, Hyderabad, Telangana, India Pushpa Interiors Full time

    We are looking for a **Female Customer Care Executive** to join our team: Experience: 0 to 2 Years **Roles and Responsibilities**: - Require to execute the responsibilities of Front Office Executive effectively and efficiently - Greeting Clients and set a positive Front Office atmosphere. - Answering phone calls to explain our services to the customers -...

  • Customer Care Executive

    2 weeks ago

    Hyderabad, Telangana, India SANGEETHA STUDIOS Full time

    **Positions**: Customer Care Executive **Requirements**: Experience with Both Chat and Calling process Languages - English, Hindi & Telugu Full time job Languages - English, Hindi & Telugu Full time job +91 9248025423 Both Freshers and Experienced can apply Pay: From ₹15,000.00 per month Schedule: - Fixed shift Supplemental Pay: - Overtime...

  • Customer Care Executive

    2 weeks ago

    Hyderabad, Telangana, India Avp hr solutions Full time

    Hi We Have an Excellent Opportunity For You Profile: Customer Care Executive Location: Pocharam,Hyderabad Package: Up to 20 k Per Month Communication: Should Be Fluent in ENGLISH & HINDI Typing Speed Should be 36 per min. Qualifications: Graduate is Mandate. DUTIES & RESPONSIBILITIES: - Should also be familiar with semi-voice process, so that...

  • Customer Care Executive

    2 weeks ago

    Uppal Kalan, Hyderabad, Telangana, India P cube Consulting Full time

    Job Title : Customer Care Executive Location : Hyderabad Experience : Minimum 6 Month in INTERNATIONAL BPO PROCESS Job Description : I have position in HYDERABAD as a CUSTOMER CARE EXECUTIVE. - It is rotational shift Key Requirements: - Minimum 6 Month EXPERIENCE in INTERNATIONAL NPO PROCESS - Excellent communication skills. Regards pcube...

  • Customer Care Executive

    5 days ago

    Hyderabad, Telangana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Role Overview** We’re looking for an empathetic and proactive **Customer Support Executive** to be the face of our client interactions. As the first touchpoint for customers, you'll ensure queries are handled with clarity, care, and professionalism—helping reinforce our reputation for exceptional service. **What You'll Do** - **Resolve with Care**:...

  • Customer Care Executive

    1 week ago

    Madhapur, Hyderabad, Telangana, India vagarious solutions pvt.ltd Full time

    ROLE : CUSTOMER CARE EXECUTIVE QUALIFICATION : ANY GRADUATION GENDER : M/F LOCATION : YOUSUFGUDA Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...

  • Customer Care Executive

    6 days ago

    Salt Lake City, India BDV Private Limited Full time

    We are seeking a skilled and empathetic Customer Care Executive to join our team and deliver outstanding customer service. As a Customer Care Executive, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience throughout their interactions with our...

  • Customer Care Executive

    3 days ago

    Salt Lake City, India BDV Private Limited Full time

    The Customer Care Executive plays a pivotal role in ensuring exceptional customer satisfaction and maintaining positive relationships with clients. This position involves effectively addressing customer inquiries, resolving issues, and providing high-quality service across various communication channels. The Customer Care Executive represents the company as...