Patient Care Coordinator

4 days ago


Hyderabad Telangana, India Oval Fertility Full time

To supervise the seamless operation of IN/OUT patient department including registration, documentation, and billing
- To capture accurate patient information at registration and throughout IP/OP Patient flow.
- To monitor patients waiting time and to evaluate and act on the bottle-necks.
- Patient grievance handing
- To monitor behavioural standards of the teammates and if required suggest a training program for improvements of soft skills, grooming etc.;
- To ensure capturing maximum patients’ feedback and suggestion
- To remain well-groomed as per company policy.
- Review of new and follow-up appointments of the patients
- Review of first and follow-up appointments for the next appointment and reason
- Greeting and welcoming the patients/guests/consultants both voice and face-to-face.
- Monitor Collecting payments and generating receipts for the patients.
- Monitoring patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.
- Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee, and notices)
- Daily reports sending it to all concern department.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person



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