Patient Care Manager

2 days ago

Bengaluru Chennai Hyderabad, India ti Steps Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Summary:

We are seeking a compassionate, organized, and experienced Patient Care Manager to oversee the delivery of high-quality patient care within our facility. In this role, you will manage a multidisciplinary team, coordinate patient services, ensure compliance with healthcare regulations, and work to improve patient satisfaction and clinical outcomes.

Key Responsibilities:

Care Coordination & Oversight

  • Supervise and coordinate all aspects of patient care services, ensuring that care plans meet medical standards and patient needs.
  • Collaborate with physicians, nurses, therapists, and administrative staff to develop individualized care plans.
  • Monitor and evaluate patient care services to ensure the highest standards of quality and safety.

Team Leadership

  • Manage and support a team of nurses, care coordinators, and other healthcare professionals.
  • Schedule staff, delegate responsibilities, and provide ongoing training and mentorship.
  • Conduct performance evaluations and implement staff development plans.

Patient Advocacy & Experience

  • Serve as a key point of contact for patients and families, ensuring their concerns are addressed promptly and compassionately.
  • Promote a patient-centered culture by advocating for the needs and preferences of patients.
  • Respond to patient feedback and implement improvements to enhance satisfaction.

Compliance & Documentation

  • Ensure adherence to healthcare regulations, accreditation standards, and internal policies (e.g., HIPAA, JCAHO, CMS guidelines).
  • Maintain accurate records, care plans, and documentation in electronic health records (EHR) systems.
  • Participate in audits and quality assurance initiatives.

Process Improvement

  • Analyze workflows, identify gaps in care delivery, and implement best practices to improve operational efficiency.
  • Monitor key performance indicators (KPIs), such as patient satisfaction, readmission rates, and staff utilization.
  • Lead or participate in quality improvement projects.

Preferred Qualifications:

  • Experience in [hospital, home health, long-term care, or specialty clinic] setting
  • Certification in case management (e.g., CCM or ACM) or healthcare quality (e.g., CPHQ)
  • BLS/ACLS certification
  • Familiarity with value-based care models and patient engagement strategies.

  • Patient Care Coordinator

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Ayoo Care Full time

    Ayoo Care is looking for a compassionate and detail-oriented Patient Care Coordinator to join our growing team. In this role (full-time), you will be the bridge between patients, their families, and our medical team, ensuring seamless communication and a smooth clinic experience. With a blend of administrative tasks and patient-focused responsibilities,...

  • Patient Care Coordinator

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Ayoo Care Full time

    Ayoo Care is looking for a compassionate and detail-oriented Patient Care Coordinator to join our growing team. In this role (full-time), you will be the bridge between patients, their families, and our medical team, ensuring seamless communication and a smooth clinic experience. With a blend of administrative tasks and patient-focused responsibilities,...

  • Patient Care Coordinator

    1 week ago

    Bengaluru, India Mibo Health and Happiness Care Pvt Ltd Full time

    **Job Title: Patient Care Coordinator** **Responsibilities**: 1. _Tele-Counseling:_ Conduct tele-counseling sessions to address patient inquiries, provide information, and offer support. Ensure a compassionate and empathetic approach in all interactions with patients. 2. _Appointment Scheduling: _ Efficiently manage and organize patient appointments,...

  • Patient Care Taker

    2 weeks ago

    Velachery, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Elderly patient care Daily assisting duty Oral care,Bathing and grooming Feeding food Medicine administration Bed making Patient cloth washing Patient room and toilet cleaning Diaper change Disposing off diaper Report Patient Health to office **Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance,...

  • Patient Care Assistant

    6 days ago

    Tambaram, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Daily Assisting care Oral care Bathing Diaper change Medicines to be given on time Grooming Toilet assistance Patient Room cleaning Bed making Patient clothes washing and folding Call 9884800856 9025823991 **Job Types**: Full-time, Part-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Expected hours: 84 per...

  • Patient Care Assistant

    6 days ago

    Anna Salai, Chennai, Tamil Nadu, India Apollo Home Health Care Ltd Full time ₹ 1,08,000 - ₹ 2,52,000 per year

    A Patient Care Assistant (PCA) provides direct, basic care to patients in healthcare settings under the supervision of nurses, assisting with personal needs like hygiene, feeding, and mobility, monitoring vital signs, maintaining a clean environment, and providing emotional support. Key duties include bathing, grooming, and feeding, taking and recording...

  • Patient Care Executive

    1 week ago

    chennai, India JOGO Health Pvt Ltd Full time

    Roles & Responsibilities(Defines the prime focus areas of the job)Patient Care Management      Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.      Provide info related to services and tariff to the patients.      Orients and educates patients and their families by explaining the care plans...

  • Patient Care Executive

    1 week ago

    Chennai, India JOGO Health Pvt Ltd Full time

    Roles & Responsibilities (Defines the prime focus areas of the job) Patient Care Management Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment. Provide info related to services and tariff to the patients. Orients and educates patients and their families by explaining the care plans and other information relating to...

  • Patient Care Executive

    1 week ago

    Chennai, Tamil Nadu, India JOGO Health Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles & Responsibilities(Defines the prime focus areas of the job)Patient Care Management·      Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.·      Provide info related to services and tariff to the patients.·      Orients and educates patients and their families by explaining the care...

  • Patient Care Coordinator

    2 weeks ago

    Bengaluru, India 4baseCare Genomics Pvt. Ltd (Cancer Care) Full time

    _**WE ARE HIRING!**_ - **Hindi is must with one regional language, preferably Gujrati/Marathi**_ **Position**: Care Companion - Job Description_ - Gather pertinent information about the patient's medical and family history. Record information in the forms provided. - Coordinate with the counsellors and patients to assist in organizing appointments while...