Patient Care Manager

2 days ago

Bengaluru Chennai Hyderabad, India ti Steps Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Summary:

We are seeking a compassionate, organized, and experienced Patient Care Manager to oversee the delivery of high-quality patient care within our facility. In this role, you will manage a multidisciplinary team, coordinate patient services, ensure compliance with healthcare regulations, and work to improve patient satisfaction and clinical outcomes.

Key Responsibilities:

Care Coordination & Oversight

  • Supervise and coordinate all aspects of patient care services, ensuring that care plans meet medical standards and patient needs.
  • Collaborate with physicians, nurses, therapists, and administrative staff to develop individualized care plans.
  • Monitor and evaluate patient care services to ensure the highest standards of quality and safety.

Team Leadership

  • Manage and support a team of nurses, care coordinators, and other healthcare professionals.
  • Schedule staff, delegate responsibilities, and provide ongoing training and mentorship.
  • Conduct performance evaluations and implement staff development plans.

Patient Advocacy & Experience

  • Serve as a key point of contact for patients and families, ensuring their concerns are addressed promptly and compassionately.
  • Promote a patient-centered culture by advocating for the needs and preferences of patients.
  • Respond to patient feedback and implement improvements to enhance satisfaction.

Compliance & Documentation

  • Ensure adherence to healthcare regulations, accreditation standards, and internal policies (e.g., HIPAA, JCAHO, CMS guidelines).
  • Maintain accurate records, care plans, and documentation in electronic health records (EHR) systems.
  • Participate in audits and quality assurance initiatives.

Process Improvement

  • Analyze workflows, identify gaps in care delivery, and implement best practices to improve operational efficiency.
  • Monitor key performance indicators (KPIs), such as patient satisfaction, readmission rates, and staff utilization.
  • Lead or participate in quality improvement projects.

Preferred Qualifications:

  • Experience in [hospital, home health, long-term care, or specialty clinic] setting
  • Certification in case management (e.g., CCM or ACM) or healthcare quality (e.g., CPHQ)
  • BLS/ACLS certification
  • Familiarity with value-based care models and patient engagement strategies.

  • Patient Care Taker

    2 weeks ago

    Velachery, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Elderly patient care Daily assisting duty Oral care,Bathing and grooming Feeding food Medicine administration Bed making Patient cloth washing Patient room and toilet cleaning Diaper change Disposing off diaper Report Patient Health to office **Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance,...

  • Virtual Patient Care Executive

    2 weeks ago

    Chennai, India Rapid Care PLLC Full time

    **Rapid Care PLLC** a chain of clinics in North Carolina, US is looking for a Virtual Patient care Executive in India to help their operations in multiple clinics located in North Carolina, USA. **Roles and Responsibilities** - You will be required to work in a time-bound environment and ensure that service is provided to its best quality. - Building and...

  • Patient Care Assistant

    7 days ago

    Anna Salai, Chennai, Tamil Nadu, India Apollo Home Health Care Ltd Full time ₹ 1,08,000 - ₹ 2,52,000 per year

    A Patient Care Assistant (PCA) provides direct, basic care to patients in healthcare settings under the supervision of nurses, assisting with personal needs like hygiene, feeding, and mobility, monitoring vital signs, maintaining a clean environment, and providing emotional support. Key duties include bathing, grooming, and feeding, taking and recording...

  • Patient Care Specialist

    3 weeks ago

    Hyderabad, Chennai, Pune, India Fusion CX Full time

    Job Description Job description Patient Communication: - Answer inbound calls promptly and professionally, addressing patient inquiries regarding appointments, treatments, and clinic services. - Make outbound calls to confirm appointments, follow up on treatments, or provide additional information as needed. - Provide compassionate and clear communication...

  • Patient Care Specialist

    4 weeks ago

    Hyderabad, Chennai, Pune, India Fusion CX Full time

    Job DescriptionJob descriptionPatient Communication:- Answer inbound calls promptly and professionally, addressing patient inquiries regarding appointments, treatments, and clinic services.- Make outbound calls to confirm appointments, follow up on treatments, or provide additional information as needed.- Provide compassionate and clear communication to...

  • Patient Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India JOGO Health Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities(Defines the prime focus areas of the job)Patient Care Management      Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.      Provide info related to services and tariff to the patients.      Orients and educates patients and their families by explaining the care plans...

  • Patient Care Taker

    6 days ago

    Velachery, Chennai, Tamil Nadu, India Ayusya Home Health Care Pvt Ltd Full time

    Ability to work in a stressful and emotional environment. Care taker has to visit the patient place and clinically has to take care of the patient. **Salary**: From ₹13,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift - Night shift Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Education**: -...

  • Patient Care Executive

    1 week ago

    Chennai, India JOGO Health Pvt Ltd Full time

    Roles & Responsibilities (Defines the prime focus areas of the job) Patient Care Management Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment. Provide info related to services and tariff to the patients. Orients and educates patients and their families by explaining the care plans and other...

  • Patient care coordinator

    3 weeks ago

    Chennai, India SKS Veterinary Hospital Full time

    Company Description SKS Veterinary Hospital and Pet Shop provide centers of excellence in cardiology, oncology, orthopaedic surgery, gastroenterology, GI surgery, ophthalmology, radiology, urology, dental care, laboratory, and pediatric care. In addition to immunization and treatments, we offer services such as pet boarding and routine and medicated...

  • Patient Care Coordinator

    2 weeks ago

    Chennai, India SKS Veterinary Hospital Full time

    Company DescriptionSKS Veterinary Hospital and Pet Shop provide centers of excellence in cardiology, oncology, orthopaedic surgery, gastroenterology, GI surgery, ophthalmology, radiology, urology, dental care, laboratory, and pediatric care. In addition to immunization and treatments, we offer services such as pet boarding and routine and medicated bathing....