F & B Service , Hostess

2 weeks ago


Lonavale, India Della Group Full time

**Job Title: Hostess - F&B Service (Restaurant)
Function: F&B Service
Location: Lonavala

Primary Purpose
Is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Major skills and accountabilities of position (4-6 major accountabilities)
1. Should have good communication skills (Oral and Written) and positive attitude.
2. Should be committed to delivering high levels of customer service.
3. Excellent grooming standards and flexibility to respond to a range of different work situations.
4. Should have ability to work on own or in teams.

**Responsibilities**:
1. Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience.
2. Ensure knowledge of menu and all products.
3. Should follow correct reporting procedures in case of any service issues.
4. Should follow grooming standards including uniform dress code, cleanliness and personal hygiene.
5. Should take all incoming calls courteously and promptly, taking messages and passing them on to the appropriate person without delay.
6. Should have good knowledge of the restaurant's sitting arrangements.
7. Comply with resorts Standard Operating Procedures.

Experience and qualifications required for the job: Should be a Hotel Management Graduate or Culinary school diploma or related field with experience of minimum 1-2 years.

**Minimum Qualification**: Hotel Management Graduate or Culinary School Diploma or related field

**Minimum Job Experience**: 1-2 years

**Reporting to**: F&B Service Manager

**Travel**: N/A



  • Lonavale, India Della Group Full time

    **1. Responsible for Welcoming, greetings, escorting, and seating guests in a friendly, and efficient manner to deliver an excellent Guest experience. 2. Ensure knowledge of the menu and all products. 3. Should follow correct reporting procedures in case of any service issues. 4. Should follow grooming standards including uniform dress code, cleanliness, and...


  • Lonavale, India Della Group Full time

    **Is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. 1. Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience. 2. Ensure knowledge...


  • Lonavale, India Della Group Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description:Duties and Responsibilities1. Ensures professional and timely customer service to our guests and customers, ensuring familiarity within all areas of VIP and Villas – villa reservations and allocation, transportation, restaurant bookings, guest services, business centre services, handling of Villa dining food ordering and dispatch requests...


  • Lonavale, India Della Group Full time

    **1. Should have good knowledge of menu and presentation standards. 2. Ability to assist guests with table reservations, while seated, serviced within specified time, answer any questions regarding menu, and assist with menu selections. 3. Ability to anticipate any unexpected guest need and reacts promptly and tactfully. 4. Ensure service techniques are...

  • F&B Associate

    2 weeks ago


    Lonavale, India Gigadocs Softtech Private limited Full time ₹ 1,60,000 - ₹ 18,00,000 per year

    The F&B Guest Service Associate is responsible for providing excellent guest service in the food and beverage outlets. The role ensures that guests have a pleasant dining experience by attending to their needs promptly, maintaining service standards, and supporting overall F&B operations.Key Responsibilities:Greet and escort guests to their tables in a...

  • F&b Associate

    2 weeks ago


    Lonavale, India Gigadocs Softtech Private limited Full time

    The F&B Guest Service Associate is responsible for providing excellent guest service in the food and beverage outlets. The role ensures that guests have a pleasant dining experience by attending to their needs promptly, maintaining service standards, and supporting overall F&B operations. **Key Responsibilities**: - Greet and escort guests to their tables...

  • Billing and Controls

    2 weeks ago


    Lonavale, India Della Group Full time

    **Primary Purpose Key Responsibilities: 1. Financial Management: - Develop and manage the annual budget for the F&B department. - Monitor financial performance, analyze variances, and recommend corrective actions. - Prepare monthly financial reports and forecasts for senior management. - Oversee the preparation of daily, weekly, and monthly financial...


  • Lonavale, India Della Group Full time

    **Responsible for answering all telephone calls and prioritizing said calls. Should have very good telephone etiquettes. Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly. Should have good knowledge of room service menu's and on going promotions in other F&B...


  • Lonavale, India Della Group Full time

    **Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Receive and process payments Keep the bar...


  • Lonavale, India Della Group Full time

    **The Catering Sales Co-ordinator responsible for assisting the Sales & F&B staff in the sales, administration, office coordination and planning of events. **Sales** - Acts as liaison between F&B and Sales Managers. - Conducts property tours with prospective clients as directed. - Preparing Function Prospects. - Answers incoming calls, handles walk-in...