Agm - Training

Job Req ID: 41791- Location: Mumbai, IN- Function: Other- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role : AGM, Training - ELearning and Multimedia Specialist
Job Level/ Designation: M2
Function / Department: Customer Service - Corporate Training
Location: Mumbai
No of Positions: 1
**Job Purpose**

The Elearning Multimedia specialist will use solid visual design and written communication skills to bring together text, images, video, and audio to effectively serve learner/ audience needs. Responsible for providing technical expertise to assist professional work groups in the area of developing new e-learning courses and revising e-learning courses. Supports projects internally and is responsible for tasks and assignments associated with the development of training.

**Key Result Areas/Accountabilities**

**1. Design and Development**
- Conceptualize, design, develop, and deploy e-learning content using web-based modules - video, simulations, and games based on business needs
- Develop content outlines, storyboards, scripts, including compiling multimedia assets for digital modules
- Build and align content to learning objectives, create instructionally sound and engaging learning opportunities, and develop quality assessment tools
- Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools

**2. E-learning Design**
- Creates/Revises e-learning using Adobe Captivate software
- Maintains e-learning content using Adobe Captivate software
- Works with project team to design and develop SCORM compliant e-learning, game based content
- Develops storyboards and scripts for e-learning and virtual live training
- Upload and configure e-learning content into LMS
- Integrates emerging instructional methods and technologies into e-learning

**3. Multimedia Development**
- Creates multimedia products using a variety of software programs, primarily in Microsoft PowerPoint, Microsoft Word, Adobe Creative Cloud, and Adobe Captivate
- Must deliver products on-time with mínimal defects
- Implementation Support and Measurement

**4. Technology Requirement**

**Core Competencies, Knowledge, Experience**
- At least 7-10 years’ experience in the field of training, with min 4-5 years’ specific experience in digital content development
- Excellent communication, presentation and time management skills
- Experience in mobile-based learning content creation (preferred)
- Highly adept with the latest trends, technologies, learning solutions, best practices, and methods as they relate to digital learning production and instructional design
- Working experience in interactive courseware, computer-based training, multimedia instruction, and/or web-based training
- Collaboration with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule.
- Excellent follow-up, time management and organization skills
- Strong editing, written and oral communication skills
- Ability to coordinate several projects simultaneously
- Proactive technical troubleshooting and problem solving skills
- Proficiency in the Microsoft Office Suite (i.e. Word, Excel, Outlook), Adobe Photoshop and/or Adobe InDesign and PowerPoint

Must have technical / professional qualifications- Graduate from any discipline
- Bachelor’s degree required
- Certification in Instructional Design, strongly preferred
- At least 3 - 4 years’ working knowledge of digital content creation tools like MS Office, Articulate Storyline and/or 360, Adobe Captivate as well as collaboration software such as WebEx, etc. required- Experience working with an LMS required

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership