: Customer Service

7 days ago

Jamshedpur, India Daya Consultancy Services Full time

Role: Customer Service Department: Service & Operations

Employment Type: Full Time, Permanent Location - Jamshedpur

**Position Overview**:
**Key Responsibilities**:
Handle incoming customer inquiries and issues via both voice and chat channels.
- Provide accurate, timely, and courteous responses to customer queries, concerns, and requests.
- Assist customers in troubleshooting technical problems and navigating our products/services.
- Maintain a professional and empathetic tone while addressing customer concerns to ensure customer satisfaction.
- Utilize established guidelines and resources to resolve customer issues promptly and effectively.
- Document customer interactions, details, and resolutions accurately in the designated system.
- Collaborate with team members and cross-functional departments to escalate and resolve complex issues.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in a customer service or contact center role is a plus.
- Proficiency in handling both voice and chat interactions.

**Benefits**:
Fresher
- 13500 CTC PM

Experience
- 15000 CTC PM (Minimum 6 months of experience)

**Shift**: 24*7 rotational, Flexible in night shift.

**Age limit**: 18 to 35 Years

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Night shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 9078574508

  • Customer Service Intern

    1 week ago

    Jamshedpur, India Olfant Full time

    We are hiring Customer Service Interncompany : Olfant CorporationLocation : Adityapur , JamshedpurMinimum Qualification : Intermediate/ Pursuing GraduationExperience : FresherInternship Type : Full Time | On siteWorking Hours : 10:00 AM - 6:30 PMStipend : 6000Duration : 6 MonthsInternship OverviewWe are looking for a Customer Service Intern who is...

  • Customer Service Intern

    1 week ago

    Jamshedpur, India Olfant Full time

    We are hiring Customer Service Interncompany : Olfant CorporationLocation : Adityapur , JamshedpurMinimum Qualification : Intermediate/ Pursuing GraduationExperience : FresherInternship Type : Full Time | On siteWorking Hours : 10:00 AM - 6:30 PMStipend : 6000Duration : 6 MonthsInternship OverviewWe are looking for a Customer Service Intern who is...

  • Customer Service Intern

    1 week ago

    Jamshedpur, India Olfant Full time

    We are hiring Customer Service Interncompany : Olfant CorporationLocation : Adityapur , JamshedpurMinimum Qualification : Intermediate/ Pursuing GraduationExperience : FresherInternship Type : Full Time | On siteWorking Hours : 10:00 AM - 6:30 PMStipend : 6000Duration : 6 MonthsInternship OverviewWe are looking for a Customer Service Intern who is...

  • Customer Service Intern

    1 week ago

    jamshedpur, India Olfant Full time

    We are hiring Customer Service Interncompany : Olfant CorporationLocation : Adityapur , JamshedpurMinimum Qualification : Intermediate/ Pursuing GraduationExperience : FresherInternship Type : Full Time | On siteWorking Hours : 10:00 AM - 6:30 PMStipend : 6000Duration : 6 MonthsInternship OverviewWe are looking for a Customer Service Intern who is...

  • Customer Service Intern

    1 week ago

    Jamshedpur, India Olfant Full time

    We are hiring Customer Service Intern company : Olfant Corporation Location : Adityapur , Jamshedpur Minimum Qualification : Intermediate/ Pursuing Graduation Experience : Fresher Internship Type : Full Time On site Working Hours : 10:00 AM - 6:30 PM Stipend : 6000 Duration : 6 Months Internship Overview We are looking for a Customer Service Intern who is...

  • Customer Service Intern

    1 week ago

    Jamshedpur, India Olfant Full time

    We are hiring Customer Service Intern company : Olfant Corporation Location : Adityapur , Jamshedpur Minimum Qualification : Intermediate/ Pursuing Graduation Experience : Fresher Internship Type : Full Time | On site Working Hours : 10:00 AM - 6:30 PM Stipend : 6000 Duration : 6 Months Internship Overview We are looking for a Customer Service Intern who is...

  • Customer Service

    7 days ago

    Jamshedpur, India Daya Consultancy Services Full time

    **Position Overview**: We are seeking a dynamic and customer-focused individual to join our team as Customer Support Associate for a Blended Voice and Chat Process. Location - Jamshedpur **Key Responsibilities**: Handle incoming customer inquiries and issues via both voice and chat channels. - Provide accurate, timely, and courteous responses to customer...

  • Jr Customer Service Executive

    1 week ago

    Jamshedpur, India Tata Communications Full time

    **Broad outline of the Role** - Field Engineer at Jamshedpur, Operational role, responsible for day-to-day network operations to maintain the Network Uptime. **Purpose - Broad objective of the role** Location - Jamshedpur. Site Survey and Report creation. Kerlink IOT Gateway Installation and Troubleshooting. Fault resolution on field for LoRa...

  • Cashier/customer Service

    3 days ago

    Jamshedpur, India HUTTY SUPPLIES Full time

    We are seeking a reliable, customer-focused person for managerial role in retail store to manage transactions accurately and efficiently. Basic computer skills are needed, along with good communication and customer handling skills. **Job Type**: Regular / Permanent Location: Sonari, Jamshedpur **Salary**: ₹12,000.00 - ₹15,000.00 per...

  • Service Technician

    2 weeks ago

    Jamshedpur, India Liasotech Private Limited Full time

    A service technician is responsible for installing, maintaining, and repairing equipment at customer locations, which includes diagnosing problems, troubleshooting issues, performing routine maintenance checks, and providing technical support to ensure equipment is functioning properly; essentially, they travel to customer sites to install, fix, and maintain...