Customer Service Intern

1 week ago


jamshedpur, India Olfant Full time

We are hiring Customer Service Interncompany : Olfant CorporationLocation : Adityapur , JamshedpurMinimum Qualification : Intermediate/ Pursuing GraduationExperience : FresherInternship Type : Full Time | On siteWorking Hours : 10:00 AM - 6:30 PMStipend : 6000Duration : 6 MonthsInternship OverviewWe are looking for a Customer Service Intern who is enthusiastic, patient, and eager to learn. As a Customer Service Intern at Olfant Corporation, you will gain hands-on experience in handling customer queries, communicating with clients, and understanding real-time customer support operations.Key ResponsibilitiesAssist in handling customer queries through calls, messages, email, or chat.Provide accurate information to customers and ensure a positive service experience.Maintain customer records and update CRM or internal tracking sheets.Support the team in resolving simple customer issues and escalating complex cases.Follow up with customers to ensure issues are resolved and satisfaction is met.What We’re Looking For:Basic computer knowledge. Communication skills (spoken & written).Patience, active listening, and a positive attitude.Problem-solving mindset with the ability to stay calm under pressure.Ability to handle customer queries professionally.Willingness to learn and adapt to a fast-paced work environment.Ability to work independently and as part of a team.How to Apply:Interested candidates can submit their resume along with a brief description of their interest in Customer Service Internship to hr@olfant.com or WhatsApp at 9031675083.



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