Customer Service

**Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...

Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...

**Job Title**: Customer Service Executive - Renewals **Location**: Mumbai, Maharastra **Education Requirement**: HSC Pass **Key Responsibilities**: - Manage inbound/outbound calls for renewals. - Upsell services and address customer concerns. - Update CRM systems and maintain accurate records. - Collaborate with internal teams for issue...

Key Responsibilities 2. Resolve Customer Complaints: Investigate and resolve customer complaints, providing solutions and alternatives when needed. 3. Provide Product/Service Information: Offer accurate and up-to-date information about products or services, including features, pricing, and availability. 4. Process Orders and Returns: Assist with order...

**Job Title**: VIP Services - Night Shift **Key Responsibilities**: - Provide personalized support to customers, addressing their queries and concerns efficiently. - Ensure a seamless experience for customers availing of premium services. - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Build rapport with customers...

**. VIP Service - (Customer service + Renewals)** **Minimum 1 years of experience in Customer service + / upsells / renewals.** Need Excellent English communication.**Qualification**: - HSC passed.**Salary - 25k - 35K IH - depends on the last drawn** What you will do in this role - Manage post-sales experience and service of premium members of VIP...

**PRINCIPLE DUTIES and TASKS**: **Order Management** ▪ Process all orders efficiently, accurately and in line with policies and procedures ▪ Run and follow up on various control reports to ensure that the order to payment process is fulfilled. ▪ Process Credit notes in SAP ▪ Printing of invoices from the System ▪ Proof Of Delivery tracking and...

**Role Overview**: - Provide exceptional customer service and handle inquiries. - Renew memberships and upsell services. - Ensure high customer satisfaction. **Requirements**: - **Experience**: 1+ year in Sales or Customer Service (upselling/renewals focus). - **Education**: HSC passed. - **Age**: 24-41 years. - **Language-Specific Openings**: Telugu,...

Qualification: Any GraduateGender : MaleExperience : Min 6 months as Cust Service Executive / Associate/Kiosk operationsExperience in Logistics /Supply chain Management companies / Delivery services will be added advantage.ResponsibilitiesWork in 24/7 rotational shifts (including nights, weekends & holidays).Handle walk-in customers, explain services,...

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....