Chat Support Agent

7 days ago


Ernakulam, India ensign industries Full time

Work timings - Night
- Work Location - Kochi
- Strong communication skills - written and verbal
- Adequate typing speed
- Ability to prioritize and multitask
- Ability to build rapport with the customers
- Knowledge of automotive sector (nice to have)

Responsibilities of the proposed role:

- Handle incoming tech-support chats and inquiries
- Provide accurate information to customers
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving support issues that comes up

Qualification - Any degree/diploma

**Salary**: From ₹15,000.00 per month

Schedule:

- Rotational shift

COVID-19 considerations:
All employees are required to wear a mask, common surfaces sanitized regularly.

**Speak with the employer**
+91 9620194900



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