Chat Support Officer

Chat Support officer, very good in English for US customer **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Designation Chat Support Executive Job Description 100% chat Provide customer support to the overseas clients Remuneration First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month Shift Timing -offs Night Shift Shift hours...

Work timings - Night - Work Location - Kochi - Strong communication skills - written and verbal - Adequate typing speed - Ability to prioritize and multitask - Ability to build rapport with the customers - Knowledge of automotive sector (nice to have) Responsibilities of the proposed role: - Handle incoming tech-support chats and inquiries - Provide...

Manage and respond promptly to chats and inquiries on Zoho, Instagram, WhatsApp, and LinkedIn. Guide prospects and students regarding course details and enrollment. Maintain CRM entries and update lead status. Uphold the professional and friendly tone of DigitalX communications. Job Type: Full-time Pay: ₹5, ₹10,000.00 per month Benefits: Paid sick...

Respond promptly and professionally to customer inquiries and issues via chat channels. - Provide accurate information about our products, services, and policies to customers. - Assist customers with product selection, order placement, payment processing, and order tracking. - Resolve customer complaints and issues effectively and efficiently, aiming for...

Position: Lead Support ExecutiveAvailability: Immediate joiners preferred Are you an MBA graduate or a detail-oriented professional eager to support strategic business functions through data, process excellence, and insight-driven execution? We're looking for a Lead Support Executive to join our team in a full-time, non-voice role where you will play a...

Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Diagnose and troubleshoot software, hardware, and network-related issues. Guide users through step-by-step solutions and provide remote support when required. Log, track, and document customer issues and solutions in the ticketing system. Escalate unresolved issues...

Key Responsibilities: Business Support Trainee Analyze business data to identify trends, actionable insights, and growth opportunities. Qualify and verify leads through chat-based communication tools. Coordinate with the Database Management (DM) team to sort, organize, and forward relevant information to the Business Development (BD) team. Act as a liaison...

Job Title: Lead Support Executive Key Responsibilities: Monitor and qualify incoming leads through chat-based communication channels to ensure accuracy and relevance. Verify and maintain lead data to support the sales pipeline and business requirements. Analyze customer data and support trends to identify recurring issues, improvement opportunities, and...

**Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...