Production Support

2 weeks ago

Mumbai, India ICICI Prudential Life Full time

Ensure well documented SOP/checklist and execution same as per the expected timelines
- Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems in production
- Manage and Own the Problem Management Process
- Provide input to the implementation ,backup and roll back plan

**Experience range**: 3-8 years

Must be good in verbal and written communications

Must have prior support function background

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