Production Support L2

3 days ago

Mumbai, India Highsky IT Solutions Full time

Assist all customers and provide production support for all designs and perform tests on all installation process for infrastructure.

Analyze all business processes and ensure compliance to all controlled processes according to business requirement.

Monitor and provide support to workflows and provide expert knowledge on all workflow designs.

Provide 24×7 operational support to all production practices on holidays and weekends.

Develop and maintain professional relationships with all online business teams and provide support to web store.

Monitor all alerts and escalate all issues for all procedures and systems.

Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.

Greet all customers pleasantly and ensure compliance to all customer requirements.

Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.

**Salary**: ₹1,000,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9327214818

  • L2 Production Support

    4 days ago

    Bengaluru, Delhi, Mumbai, NCR, India Hatchtra Innotech Full time ₹ 9,00,000 - ₹ 15,00,000 per year

    Were Hiring: L2 Production Support – Application & System Monitoring Roles(50+ Openings | 3–12 Yrs Experience | 2 Levels & Multiple Designations)Location: Mumbai / Pune / Chandigarh / Bengaluru / Gurugram / Noida / New Delhi (WFO, Hybrid, or Remote Based on Role)Industry: Fortune 500 Client Projects (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment...

  • L2 Production Support lead

    20 hours ago

    Bengaluru, Mumbai, Pune, India eClerx Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role OverviewWe are seeking an experienced L2 Production Support Lead to oversee application support for critical systems in the BFSI domain. The ideal candidate will lead an L2 support team, ensure application stability, manage escalations, and drive incident resolution. This role requires hands-on expertise in Java, SQL, Unix, and Shell scripting, along...

  • L2 Support Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Novo Tree Minds Consulting Full time

    Job Description :We are looking for a motivated and detail-oriented LMS Techno-Functional L2 to join our team. In this role, you will play a crucial part in providing second-level support for our core lending applications. You'll be the bridge between our business users and the technical team, helping to troubleshoot issues, perform root cause analysis, and...

  • Informatica/L2 Support

    6 days ago

    Mumbai, Maharashtra, India Talent21 Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Informatica /L2 L3 SupportExperience: 8+ yrsJob Location: Pan India(Hybrid)Notice Period: Only Immediate JoinersShift Timings: 6 AM to 3.30 PM & 12.30 PM to 9.30 PMMandatory Skills: L2 L3 Support Informatica, Tableau UNIX , SQLMust have 5 or more years of hands-on development experience and can deep dive into issues in the technologies related to:...

  • Finacle L2 Support

    1 day ago

    Mumbai, India AQM Technologies Pvt Ltd Full time

    **Work Experience** - 2- 8 years of experience in Finacle 10x L2 support with below mentioned skills. - Responsible for contributing towards various phases of Finacle L2 Support project lifecycle. - Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management. - Providing status to leads, stakeholders and working...

  • Production Support

    2 weeks ago

    Mumbai, Maharashtra, India Nomura Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    If your profile is relevant to below role - you can apply on Exp - 4 to 8 years - Senior Support AnalystRole & responsibilitiesL1 & L2 Production Support for allocated projects in Wholesale Production Services including (but not limited to) batch support, application support, user support, incident management, change management and automation initiatives as...

  • Production Support

    2 weeks ago

    Mumbai, India Nomura Full time

    If your profile is relevant to below role - you can apply on Exp - 4 to 8 years - Senior Support Analyst Role & responsibilities L1 & L2 Production Support for allocated projects in Wholesale Production Services including (but not limited to) batch support, application support, user support, incident management, change management and automation initiatives...

  • L2 Support Engineer

    2 weeks ago

    Mumbai, India Novo Tree Minds Consulting Full time

    Job Description :We are looking for a motivated and detail-oriented LMS Techno-Functional L2 to join our team. In this role, you will play a crucial part in providing second-level support for our core lending applications. You'll be the bridge between our business users and the technical team, helping to troubleshoot issues, perform root cause analysis,...

  • Production support

    1 week ago

    Mumbai, Maharashtra, India Aroha Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    4+ years in Production Support with SQL, Unix/Linux, Shell scripting, job monitoring tools, ITIL, and log troubleshooting. Role involves L1/L2/L3 support for business-critical applications. First round online, second round face-to-face.

  • Java L2 support

    3 days ago

    Bengaluru, Mumbai, Pune, India Majesco Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job DescriptionOracle developer with basic JAVA Knowledge is responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification and capable of doing the in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to...