Customer Care Executive

3 days ago

Aliganj Lucknow Uttar Pradesh, India Finowings Training Academy Pvt.Ltd Full time

**Job Title: Customer Care Executive**
- Excellent communication skills, both verbal and written
- Handle customer inquiries and complaints efficiently
- Provide accurate information and support to customers
- Maintain and update customer records in CRM software
- Ensure customer satisfaction and build long-term relationships
- Resolve issues and provide solutions in a timely manner
- Handle inbound and outbound calls professionally
- Assist with documentation and reports related to customer interactions
- Collaborate with the team to meet daily goals and targets

**Job Type**: Full-time

**Pay**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund
- Leave encashment

**Schedule**:

- Day shift
- Overtime pay (if applicable)

**Qualifications**:

- **Education**: Higher Secondary (12th Pass) (required)
- **Experience**: Minimum 1 year in Customer Service/Technical Support (required)
- **Skills**: Problem-solving, teamwork, and CRM knowledge
- **Languages**: Hindi (required), English (required)

**Work Location**: In person

**Contact**: Speak with the employer at +91 9598152304

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9598152304

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