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Customer Care Executive

3 weeks ago

Lucknow Uttar Pradesh, India Prakir TheFinAcademy (OPC) Pvt. Ltd. Full time

**Customer Care Representative**

**We are looking for an enthusiastic Customer Care Representative to help generate sales and build customer relationships by closing deals over the phone.**

**Key Responsibilities**:

- Contact potential customers to promote products/services using provided scripts.**
**- Answer customer inquiries and address any concerns.**
**- Understand customer needs to close sales effectively.**
**- Refer prospects to the field sales team when needed.**
**- Update customer information and process orders accurately.**
**- Handle customer complaints to uphold the company’s reputation.**
**- Work towards meeting sales targets and contribute to future growth.**
**- Maintain detailed records of calls and sales activities.**

**Requirements and Skills**:

- Interest in telesales or sales/customer service roles.**
**- Ability to meet sales goals, preferably over the phone.**
**- Familiarity with CRM software and phone systems (preferred).**
**- Quick learner, able to explain products/services clearly.**
**- Strong English communication skills.**
**- Good interpersonal and negotiation abilities.**
**- Ability to handle rejection and stay calm under pressure.**

**Location: IIM Road, Maharishi University, Lucknow**

**Stipend:₹4000**

**Full-time Onsite**

**Contact: 8887422792**

**Job Types**: Full-time, Internship
Contract length: 3 months

Pay: From ₹4,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person