Customer Care Executive

3 days ago


Lucknow Uttar Pradesh, India Shm business solutions pvt ltd Full time

Profile
- Customer Care Executive

Qualification
- Any Graduate/PG/Undergraduate (Freshers can also apply)

Days
- 5 days working Fixed Sat & Sun Off

**Responsibilities**

Responsible for making outbound calls(in the UK) and regular follow-up on leads assigned.

Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Understand the Customer requirements, encourage them to upgrade /renew the packages.

Address all the issues/grievances of customers and provide the right customer experience.

Strictly adhere to the process requirements

Able to achieve deadlines and targets as assigned

Responsible for generating Leads and interacting with customer

**Qualifications**

Qualification
- Any Graduate/PG/Undergraduate (Freshers can also apply)

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Fixed shift
- UK shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus

Work Location: In person



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